Is TIME still as reliable as its reputation from the past? Or... at least more stable than Maxis/Unifi nowadays? I've been thinking to sign up...

Does anyone knows their reliability around Taman Desa near Old Klang Road area?

Some older posts in this thread suggested Time went down few times around July of last years, and for at least once lasted around 1-2 days, which worrying me quite a bit. I don't need blazing fast Internet, but I do need something stable, reliable for work.

For last few years I've been mainly tethering from mobile Internet without fixed line, so I have not much clue about standard of fixed line Internet service in Malaysia nowadays.

Thx

This post has been edited by Find The Way: Oct 5 2020, 06:10 PM

Installed 100Mbps today, so far so good.

Under Self-care > Diagnostic, it says my firmware is outdated, is it necessary to keep firmware updated to latest version? The EC230-G1 router is using firmware 1.0_191028.27089. However, I'm not sure whether the update is for the router or for the Huawei modem, the page doesn't mention what's the current version and the new version. It says the update may take up to 1 hour to complete, which is really long

I'm living in rented apartment, and obtained permission to drill a hole before start of installation. However... TIME installer ended up drilling three holes. For first two holes, positions chosen by installer have metal in the wall so driller cannot get through. I haven't inform landlord about the extra holes, not sure what will happen to my deposit

I wonder is it common practice that wall drilling will be done on trial and error method? Is there a way to detect metal in wall?

This post has been edited by Find The Way: Oct 22 2020, 04:00 PM

From KL.

This morning's result:
speedtest.singnet.com.sg: 43ms
www.speedtest.com.sg: 11ms
speed.sg.m247.ro: 12ms
speedtest-sgp.apac-tools.ovh: 12ms

So installers are contractor rather than TIME staff... They did patch the holes, but three holes are definitely much more obvious than one. BTW, is good metal detector very expensive? Random prices from Google is only between $100 to $1000+.

Asking on behalf of future subscribers:

1. During registration, is it possible to request TIME to send only installer equipped with metal detector? Can customers reject the installation from proceed if installer don't have it, and request TIME to re-arrange? Having few thumb size hole patches on the wall for no purpose, I guess no property owner love to see that.

2. Shall there be unexpected damage caused by installation, who would bear the repair cost? Installer? TIME? Customer to absorb?

Thank you.

This post has been edited by Find The Way: Oct 23 2020, 10:26 AM

@jjj2
I see. Thanks for sharing the info

Sounds like the drilling issue is an unavoidable risk if following service provider's practice.

This post has been edited by Find The Way: Oct 23 2020, 11:13 AM

May I know how small are those holes drilled in your house? Mine is about thumb size, slightly larger than the hole for Astro antenna cable, I was quite surprise about this considering the fibre cable is so tiny.

This post has been edited by Find The Way: Oct 28 2020, 09:59 PM

Yesterday (11/12) morning I was unable to play youtube video.

Today youtube works fine, but few other websites that I visit regularly become unreachable. They all work fine on Hotlink mobile connection though.