QUOTE(Diran Hans @ Nov 2 2018, 04:35 PM)
Does anyone know wether the c1200 support 1gbps? I got the email that i got the free upgrade.
How to get the free upgrade?TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Nov 3 2018, 07:29 PM
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#1
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Junior Member
215 posts Joined: Oct 2012 
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Nov 3 2018, 08:51 PM
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#2
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215 posts Joined: Oct 2012
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QUOTE(FusionXY @ Nov 3 2018, 08:18 PM) Speed upgrade you mean? Router upgradeThanks |
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Nov 4 2018, 07:27 AM
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#3
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215 posts Joined: Oct 2012
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QUOTE(FusionXY @ Nov 3 2018, 09:16 PM) What's your existing router model? dlink DIR-850LIf it is ZTE, Cisco or non Wireless AC Router. You're eligible to get the free router. If you received an email regarding the free router. Click on it to enter Self care to redeem it. You have to redeem it before 31st Dec 2018. You can schedule to install after January 2019. Thanks |
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Nov 4 2018, 07:27 AM
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#4
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215 posts Joined: Oct 2012
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QUOTE(jjj2 @ Nov 3 2018, 09:09 PM) Hi, you will need to redeem it within the timeframe of the offer. this will add 24 months to my contractGo in to your Selfcare portal and redeem from there if its available. Thanks. |
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Jan 30 2024, 01:04 AM
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#5
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215 posts Joined: Oct 2012
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removed my name and the writer's name think 10 times if you decide to subscribe to time; this response is after i not lesser than 20 phone conversation within weeks. =========================== Thank you for reaching out to us regarding the latency and packet loss issues you are experiencing in your P2P game/connection. We understand that this is causing inconvenience for you, and we are committed to resolving this matter the soonest. We require both the source IP and destination IP for the traceroute in order to effectively troubleshoot the high latency and packet loss. Please let us have the destination IP for us to proceed with investigation and resolving the issues that you are encountering. Additionally, we would like to address your concern regarding slowness when conducting speed-test on international servers such as the USA and Canada. Speed-test to international servers will yield best-effort results only as there are no committed guarantees on throughput to overseas servers. We can only guarantee speed test via local server. We sincerely apologize for the delay and any inconvenience caused. We hope this clarifies. Thank you for your understanding and cooperation. =========================== Speed test: US (bad) https://www.speedtest.net/result/15669890405 https://www.speedtest.net/result/15669896144 https://www.speedtest.net/result/15669928852 Canada (bad) https://www.speedtest.net/result/15669917247 https://www.speedtest.net/result/15669921376 Germany (good) https://www.speedtest.net/result/15669900419 Australia (good) https://www.speedtest.net/result/15669912267 Singapore (good) https://www.speedtest.net/result/15669908685 This post has been edited by Chengi: Jan 30 2024, 01:06 AM lepster0797 liked this post
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Feb 1 2024, 12:16 AM
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#6
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Junior Member
215 posts Joined: Oct 2012
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QUOTE(ChenKaiWen @ Jan 30 2024, 05:43 PM)  Speedtest to the US seems to be fine for me. |
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Feb 18 2025, 01:46 AM
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#7
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215 posts Joined: Oct 2012
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Wondering why when i search my ip from https://whatismyipaddress.com, it is showing my ip as 202.187.227.192 while my firewall shows ip as 202.187.224.1. From other isp i'm able to get a reply from both ip ping.
going to reboot my firewall now so the ip will be different. |
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Feb 19 2025, 10:58 AM
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#8
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Junior Member
215 posts Joined: Oct 2012
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QUOTE(Chengi @ Feb 18 2025, 01:46 AM) Wondering why when i search my ip from https://whatismyipaddress.com, it is showing my ip as 202.187.227.192 while my firewall shows ip as 202.187.224.1. From other isp i'm able to get a reply from both ip ping. No expert could help ?going to reboot my firewall now so the ip will be different. |
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