Send another report to Aduan SKMM too..
Double the complaint..
So faster action would be taken 😋

Is gx30 still available?

This phone shop staff tell me don't have already, not sure if he's lying to push other plans to me. I check umobile website seems to still have

No wonder old ppl say old phone is better than new phone..
Is that the meaning of it? Haha..

I guess 5G some area have coverage already. Right now should be less ppl use 5G.
Cepat cepat beli 5G phone, your whole network is gonna to be your monopoly using..

Then after that u see..
Still problem.. another new report.. straight to Aduan SKMM

Looks like u mobile is having a lot inconsistency on user experience comparing to other telcos.

ya la. Yes 4G, konfem 4G is the plan name.

what issues with schools? i dun study now so it is not an issue to me.

i see. no concern to me. yes 4G has better coverage than u mobile for sure.

certainly better, can't wait to activate back the plan. 

Thought they have invested into the improvement plan a few months ago? The network quality is still bad?

Lolz..
What they thinking..
Should done in KL instead...

Ipoh how many users vs KL/Selangor...
U needed to invest & improve where there's huge population.. then only can make $$$..

.
Afaik;

For mobile broadband 4G/3G, low frequency gives better wall penetration. For 4G, only TM Unifi Mobile has been allocated the low frequency Band 5 = 850MHz. For 3G, only Maxis has been allocated the low frequency Band 8 = 900MHz. Unfortunately, Unifi Mobile has poor 4G Band 5  coverage and 3G Band 8 is limited to maximum 7.2Mbps.

Most of the other 4G/3G frequencies allocated to the mobile telcos are high frequency Bands of above 2000MHz = not-good for wall penetration, eg 4G Band 7 and Band 38 = 2600MHz, 3G Band 1 = 2100MHz.

So, the problem of wall penetration is not with the phone but the frequencies allocated to the mobile telcos by the government.

TM Unifi Mobile has no 3G network of its own because of very late entry into the market = it rides on Celcom's 3G and 4G networks for limited data, ie unlimited data for Unifi Mobile phone plans is only for its own 4G network, not on Celcom's 3G/4G network = unlimited data only if covered by Unifi Mobile 4G network.

UMobile was also a late entry to the market = its 3G network coverage is poor but its 4G network coverage is OK and getting better = it used to ride on Maxis's 3G network.
.

of course the account owner got to contact them

It's all about the money 😁
If hard to subscribe.. then how to make additional income...

If u didn't get..
Do push them again..
They then to "forget" 😁

huh..
why the part by part "refund"
and the 0.20 fee..

don't think UM does like this...

huh..
why the part by part "refund"
and the 0.20 fee..

don't think UM does like this...

ooh now they refund like this huh..
and charge 0.20 fee too.. bravo 

why not hard reset your phone..
maybe no more pop up ads 

Man I will switch telco already. RM0.4 also wanna steal
Which category u pick when report MCMC? I feel like it's a real MCMC employee talking to you instead of Umobile people
RM100
I dk other plan, and your isn't trials so they have no reason to let u "feel good" within the trial period. Then cap your ass after they confirmed u can't ask for refund anymore.

Hi,

I recently contacted u mobile to activate the volte function. They said the volte is automatically activated and i will have to contact the phone manufacturer. however i don't see the volte icon on my phone. II'm using nokia 6.1 which according to the specs , supports volte and vowifi. I also contacted nokia cs, they said there is no problem with my phone and to contact the telco operator.

I'm searching for info on umobile site but there is no list of phones.

May i know what phone u are using?