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 Maxis Home Fibre 100Mbps + Tenda Dual Band Router, But only get about 4Mbps D/L and U/L

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TStancth
post Sep 23 2018, 11:52 AM, updated 7y ago

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Anyone subscribe to Maxis Home Fibre 100Mbps and using own router?

What is your speed test result?

Mine as of this morning


Attached Image


Any idea why the speed is no where 100Mpbs?

kwai_83
post Sep 23 2018, 12:26 PM

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try restarts your router
ionStorm
post Sep 23 2018, 12:29 PM

*nyan*
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Elite
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Tested with cable or WiFi?
TStancth
post Sep 23 2018, 12:31 PM

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Restarted my router many times.

Using Wifi on 5 GHz connection.
joeboto
post Sep 23 2018, 01:12 PM

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ive been hit with this problem many timesd after 100mbps upgrade. call 123 with your voip, tell them to reset port. shut down both btu n router for 3+ minutes. hopefully it will solve.

this problem occurs again every 2 days though. sad.gif
TStancth
post Sep 23 2018, 01:16 PM

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QUOTE(joeboto @ Sep 23 2018, 01:12 PM)
ive been hit with this problem many timesd after 100mbps upgrade. call 123 with your voip, tell them to reset port. shut down both btu n router for 3+ minutes. hopefully it will solve.

this problem occurs again every 2 days though. sad.gif
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That's suck!

Are you using Maxis's router?
YoungMan
post Sep 23 2018, 02:38 PM

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is LAN speed ok?
TStancth
post Sep 23 2018, 03:00 PM

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QUOTE(YoungMan @ Sep 23 2018, 02:38 PM)
is LAN speed ok?
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What do you mean?
joeboto
post Sep 23 2018, 03:25 PM

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QUOTE(tancth @ Sep 23 2018, 01:16 PM)
That's suck!

Are you using Maxis's router?
*
im on TM BTU with Maxis new TP LINK Archer C5v.
acbc
post Sep 23 2018, 03:28 PM

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I'm also on 100M plan. If using Maxis new TP-Link router, got 26Mbps with 5GHz WiFi.

With my DLink router, got 99Mbps at 5GHz WiFi. Ended up using own router instead.
kwai_83
post Sep 23 2018, 03:40 PM

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QUOTE(acbc @ Sep 23 2018, 03:28 PM)
I'm also on 100M plan. If using Maxis new TP-Link router, got 26Mbps with 5GHz WiFi.

With my DLink router, got 99Mbps at 5GHz WiFi. Ended up using own router instead.
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means that tplink provide by maxis got problem?not stable izzit?
acbc
post Sep 23 2018, 03:43 PM

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QUOTE(kwai_83 @ Sep 23 2018, 03:40 PM)
means that tplink provide by maxis got problem?not stable izzit?
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Maybe they enabled QoS. Will check later.
kwai_83
post Sep 23 2018, 03:54 PM

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should be no effected..
i am using TG389ac so far so good also
TStancth
post Sep 23 2018, 04:06 PM

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I am using my own router. Using Tenda dual band at 5GHz. But got no where near 100Mbps.

Maybe just wait for Maxis to come and install new router. See if there is a change.
chc
post Oct 25 2018, 06:29 PM

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QUOTE(tancth @ Sep 23 2018, 04:06 PM)
I am using my own router. Using Tenda dual band at 5GHz. But got no where near 100Mbps.

Maybe just wait for Maxis to come and install new router. See if there is a change.
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i just got the router replacement, but there is no difference, still getting 26-30Mbps using LAN or Wifi
the only time i get near 100Mbps (i don't mind 90%-95% of the actual speed), which is the first day i change to 100Mbps package, after this tongue.gif

kindly like getting cheated by maxis.
delaciox
post Oct 29 2018, 03:44 PM

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QUOTE(tancth @ Sep 23 2018, 11:52 AM)
Anyone subscribe to Maxis Home Fibre 100Mbps and using own router?

What is your speed test result?

Mine as of this morning
Attached Image
Any idea why the speed is no where 100Mpbs?
*
this is my test, i using TPLINK WR1043ND
user posted image
greatlife
post Dec 24 2018, 04:42 PM

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im about to get the maxis guy to install a fiber cable (100mpbs) at my area - tmn taynton view Cheras, since TM couldnt upgrade to unifi caber (im using streamyx 4mpbs currently)
im also afraid will be cheated by maxis since TM also said no port at my area yet Maxis said can fix it by installing a dedicated cable....
weichai
post Feb 19 2019, 06:35 PM

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QUOTE(greatlife @ Dec 24 2018, 04:42 PM)
im about to get the maxis guy to install a fiber cable (100mpbs) at my area - tmn taynton view Cheras, since TM couldnt upgrade to unifi caber (im using streamyx 4mpbs currently)
im also afraid will be cheated by maxis since TM also said no port at my area yet Maxis said can fix it by installing a dedicated cable....
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How's your maxis fiber?
GodsLove
post Mar 6 2019, 03:52 PM

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I recently changed to Maxis 100mbps and couldnt get the speed anywhere near to 100mbps.

Complaint many times and apparently software needed upgrade.

Upgraded but many times wifi signal is full bar but no internet. SC say to reboot the router weekly and says its a common issue.

This is the stupidest answer i got.
TStancth
post Mar 7 2019, 05:27 PM

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QUOTE(GodsLove @ Mar 6 2019, 03:52 PM)
I recently changed to Maxis 100mbps and couldnt get the speed anywhere near to 100mbps.

Complaint many times and apparently software needed upgrade.

Upgraded but many times wifi signal is full bar but no internet. SC say to reboot the router weekly and says its a common issue.

This is the stupidest answer i got.
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Are you connected to 2.4GHz or 5GHz wifi connection? If 2.4, you would only be getting around 40Mbps. You have to connect to 5GHz.


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