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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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trent666
post Oct 27 2018, 01:41 AM

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I have something to share. I still have about 10 months on my Unifi RM179 package contract but I want to save money by switching to the RM79 package.

I went to TM Point, waited for 2 hours before I was served. I was given 2 options:

1. Pay a RM200 penalty to downgrade without signing a fresh contract.

2. Sign a fresh two-year contract to have the penalty waived.

I chose to pay the penalty, since I will still save money.

When the frontline staff came back after obtaining the go ahead from her manager, she told me that they are waiving the penalty and I don't have to commit to a new contract.

Wow.
trent666
post Oct 29 2018, 01:12 PM

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QUOTE(mylinear @ Oct 27 2018, 11:03 AM)
Actually, not sure if there should even be a penalty as you are going from 30M to 30M. Hopefully the penalty won't appear in your next bill.
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Good point. Will check.

QUOTE(mylinear @ Oct 27 2018, 11:03 AM)
Are you in high-rise and limited to 30M? Wondering if they tried to ask you to get the RM129 instead. Or offer to reduce your current package price like some other RM179 users got.
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The staff didn't try to push 129. She was happy to accommodate my request.

QUOTE(mylinear @ Oct 27 2018, 11:03 AM)
Did you ask about the quota for next year? They still cannot tell how much the add-on quota will be, if there is one.
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She warned me that there will be a cap starting next year. I didn't mind because I don't think we will hit the cap. If we do, I might either wait until contract expire to switch to Maxis or just upgrade to 129.

Who knows, Time might do landed by then.

Thanks bro.



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