got my new router after getting new package, rm129 100mbps.

was on rm229 50mbps.

after changing new router, still not getting new speed, still at 53mbps.

the technician can only help to log a report.

so now i am still stuck at old package, rm229 until i can get the new speed, then only im on the new package rm129.

wtf??? anyone facing this issue?

why cant they just activate my new package with new price , i am happy to pay rm129 for old speed ( 50mbps ). they can only change my package once i get the new speed.

turbo-ed to 500mbps few days ago.
I got a router in 1st floor which is ASUS rt-n14uhp that cannot support gigabit speed and a similar specs asus router connected to this router as AP on the 2nd floor. If I change to gigabit router at 1st floor, what can I do to the 2nd floor to enjoy the speed on wireless?? Right now I only got around 35mbps by wifi.
Do I need to change both routers?? Or I can continue to use current router to achieve faster wifi speed than now by just change the router at 1st floor?? Because one router is qt expensive.

I was read your given first page and my Asus RT-AC55UHP is rated as 300mbps. However, the current situation is my Unifi was turboed to 500mbps but my speedtest for "network cable" wired connection only can reach 300mbps (not wireless speed). Just need to clarify, the information for first page is based on wired or wireless?

Changed my plan from RM149 10Mbps to RM129 100Mbps at Menara TM. They said to wait for 24hours for activation, but after 48hrs I'm still getting 10Mbps. Do I need to do something to activate it? I have restarted my modem & router countless of times.

Hi,
I just received SMS from TM Unifi that my unifi has been "turbored"

However, i have rebooted my router, but it seems the speed will 30MB after i have tested with the unifi speed test.

Should i contact unifi? or what can be done from my side first?

thanks

Guys, just done installed my unifi at home

With the latest 100mbps package, they said I can access unifi TV through app.

But then where can I get my IPTV password?
No sms or so

And I can login to multiple devices for access?

I can’t search the app in my 65NU8000

Does it support?

I have Samsung Smart TV and Minix TV box.

I've never use the unifiTV before since I'm using unifi. But now hand a bit itchy so wanna give it a shot and see what does the Ultimate package offers.

The thing is I don't see any unifiTV app in my Samsung Smart TV, do I need to download it manually?

As for the Minix TV Box, I tried to search from playstore, I can see the UnifiTV app there. Just wondering does this app offer the same UI as the STB?

Oh, different UI, but the channel list & features should be same right?

My Samsung smart tv i think was 2 years back, let me see whether can download the playTV or not~

unifi playTV

unifi playTV Plan A (Promo)

Ultimate Pack
Above is what I got from my unifi dashboard, so am I having the ultimate pack for my playTV?

Guys .. can help to test ? If the dect phone is not connected to the BTU/modem, when u try to call the no. using mobile phone, is there any dial tone / ringing on the mobile phone ?

thanks for the info ... mine dont have dial tone, TEL1 no light on BTU/Modem ...already waited for 48hrs ... hmmm

U know the fault at which side ? The fibre optic cable wiring ? BTU/Modem ? Or TM side ?

Already tried restart BTU few times
I already talked to TM live chat, he said the transfer of phone no. from streamyx to unifi is completed, then asked me to complaint to the installer.

Haih, looks like i have to take another day off just for this

Surprisingly my installer willing to come at night just to check on my phone problem. After done setting in btu, the "TEL1" now show light blinking, which previously no light at all.


[COLOR=red]   This is  great for you have support even at night        in my area too,  service is within 24 hours. 



However, still cannot make call or receive call, n he suspect something wrong at TM side.

[COLOR=red]   yes   possible.       follow up  with installer  the next step  if not fix  then  call up and make a trouble ticket  .   a ticket is needed   for tracking purpose.

I am paying $199 for Unifi Advance + Ruby 30Mbps for more than two years now. Had enough with TM inconsistent services and planned go for Maxis Fiber. Sadly as per Maxis CS due to I am in high rise building with copper network the Maximum they able to do is 30Mbps. Checked with TM same case and yeah they convince me to wait for further updates and they would upgrade the infrastructure etc but with no ETA.

I've follow this thread for months and it seems no one has the similar case like me. Last week one of the Initial agent just paying by apartment and givwe me the flyer and said 100Mbps it's possible and they got way to request it. He even said yes if you direct go to TM point they wouldn't able to help to change or request to 100Mbps package. But the agent does! He taken my IC numbers and contact numbers and email. After a day or two I checks with the agent and he said yes it support 100Mbps and they've put in the request and it's under process now and I should expected the SMS from installer within 7 days. I was like wow okay since even the TM or Maxis unable to do that I have all bet on the Agent. He submitted 100Mbps as a new application so when they installed I will need to Terminate my previous contract. I see some people shared they just simply request to upgrade form 30 Mbps to 100 Mbps but I unable to and I think 100 Mbps it's every sufficient.

I am really excited to see how things works. So tomorrow is the last day for the SMS. The agent even tell me if you never received any SMS on Monday just let him know he'll do the needful.

Wish me good luck guys hahaha.

also thinking change to RM129 package but read no STB or unifiTV

thanks for clarifying this issue

so my unifiTv right now is Jumbo Lite from 30Mbps package will retain if change to new 100Mbps?

do they renew contract?

i am on 500mbps now thinking downgrade to 100mbps. but if got contract then donwant...