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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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peguin78
post Sep 19 2018, 01:11 PM

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QUOTE(boonhan @ Sep 19 2018, 02:10 PM)
Got my new modem.
AN5506.

Tm replaced my i240g, i believe this support gigabyte.

Now wait for order completed.
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I thought they are using Nokia ONU nowadays?
peguin78
post Oct 1 2018, 12:46 PM

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QUOTE(ckng128 @ Oct 1 2018, 01:39 PM)
[attachmentid=10050649]

Why why? Anyone having the same issue?
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I had the same issue. My order for Modify was cancelled as well. I did a live chat and was informed that there was a technical glitch. Until today, I do not know when I will get turbo.
peguin78
post Oct 1 2018, 02:03 PM

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QUOTE(ckng128 @ Oct 1 2018, 02:01 PM)
OMG, technical glitch...
What is your plan? Is it ( UniFi Advance 30Mbps - RYE 2017)
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Yup. My plan is 30Mbps. I am deciding whether to wait for the Turbo or change plan to 100 Mbps Best
peguin78
post Oct 5 2018, 09:55 AM

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QUOTE(fruitie @ Oct 5 2018, 10:35 AM)
Behold. I just realised one order ID was created last evening and got cancelled. This morning, 20 minutes ago another Order ID was created. It's written as PONR, I recall this is for speed upgrade? biggrin.gif
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Congratulations. I have had my Order (modify) cancelled twice. Still waiting for turbo...
peguin78
post Oct 16 2018, 12:04 PM

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QUOTE(selbornz81 @ Oct 16 2018, 12:49 PM)
Hi. Is anyone out there has ever received this notification before?
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I have had mine 3 times already.. modify then cancelled. Dont know what happened actually. Live chat said system error
javascript:emoticon(':bangwall:')
peguin78
post Oct 24 2018, 06:21 PM

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QUOTE(SzeMeng76 @ Oct 24 2018, 03:58 PM)
Today just checked my activity shown below:

Your order (Modify) was submitted. (Completed)
24 Oct, 2018 11:57 AM

But dashboard still shown 100mbps RYE
did not receive any email/SMS too. This means turbo-ed? But speed test still same. Need to restart router/modem?
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My dashboard still shows:-

23 Oct, 2018 01:41 PM
Your order (Modify) was submitted.

Order No: 1-25557692560 PONR


Yet yesterday at around 1.47 pm, I received a SMS saying that my request to change HyppTV Everywhere Plan A (promo) to Plan A (promo) (RM0/mth) is successful.

I have never asked to change my HyppTV package. I did ask for turbo upgrade via livechat months ago.

If the above order meant for turbo, how long normally do they need to complete it?

peguin78
post Nov 1 2018, 10:34 AM

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Yup later maybe can open sub forum for 100, 300 and 800 turbo?

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