So these are the charges being slapped to me. Called TM and spoke to CS from billing department. She studied my order ID and understood it wasn't initiated by me.

It will be waived with 15 days and funny that she told me she can see my package is RM 179 but this month will be charged at RM 129 and next month 179? I am puzzled. Nevertheless, my package is still known as RYE 2017, so should be safe kot?

Next thing to follow up is the Turbo speed.

FYI, I just changed my VIP50 to the new RM129 100MB package, and I thought I'd share what I've learned so far.

1. I was told that I would need to create a new Unifi account and delete the old one (apparently, this was told to a lot of people as well). This is not true. In fact, TM prefers that you keep the old account and just change your plan.

However, the problem is that TMPoint Ampang Pt, which used to be an official TM outlet, was recently changed to a dealership. However, as a normal person, I didn't see anything that made me think that outlet wasn't official, so I assumed everything the CS rep was saying was true. Dealerships are focused on sales, so they will push you to open a new account. In fact, the person I dealt with didn't even mention that I was able to keep my old account, other than to ask whether I wanted to keep my old phone number.

2. If you are dealing with a dealership, you will need to go to an official TMpoint outlet to terminate your old Unifi account. If I had known this earlier, I would have skipped one step and gone straight to an official outlet - in my case, I had to go to TMpoint Setapak / Titiwangsa.

3. I was told by TMpoint Setapak staff that if you change your plan vs new account, you  are still bound by the new 2-yr contract, and that they will upgrade the equipment as well. Just that you'll get to keep your login id and phone number, if that's important to you.

So far, real-world usage, there's not much difference in day to day browsing. You'll feel the speed more if you are downloading or torrenting. But I'm just glad to spend RM40/month less  after years of getting my blood sucked dry by TM.

Me too 189 but latest bill still 189. Did you request to change to 129 100Mbps ?

Hmm. Maybe they tested and found your place couldn't achieve 800 Mbps or your area doesn't have high speed port available ( new excuse from TM)?

Mean you won't be receiving the Turbo upgrade.

I think you're the first posting such. Did the package name in your customer portal change? Any changes in the details there? Did you make any request  for switching package? Or receive any email about turbo?

It looks like they have removed your Ruby pack. You already got Ultimate anyway. Instead of discounting Ruby by RM30, they have charged RM-30 instead. Which means its like a RM60 discount as they did not adjust yur Internet RM200 discount. So your total has gone from RM189 to RM129 due to less RM60.

Not sure if its a mistake or they are just adjusting your price to match the new package. Maybe your area cannot get turbo or something. I guess you have to wait for next bill to see if it stays the same.

Your bill is exactly like mine.
Ruby removed and paying 139.50 incl sst.

Received turbo email too and still waiting for it.
Didn't bother to chase TM as long I get lower price while waiting to get turbo.

Yes.

Btw how u install app in hypptv box?

Jailbreak i guess

no need to jailbreak. just restore back to the old os version. the backup file is inside the stb. you need to restart then press some key on the remote control to boot into bootloader, i forgot already. you can search in google too.

My RYE still RM 200

New 100 Mbps / RM 129 where got turbo again?
You another betis nak peha case ke?

Nope, I didn't do anything and it was taken out when I checked on Unifi Portal because I already have the Ultimate pack for a while since Unifi 100 RYE 2017 upgrade.
VIP 5>Unifi 30@1XX >Unifi 50@179 > Unifi 100(RYE2017@189) > Auto deduction RM159

Better to look at your monthly bill breakdown.

If you didn't sign up for Unifi best 100/129 how can you be paying 129?
First page, first post, green text.

Could u share ur bills screenshot especially detail section? I believe both of u got discount (in bills) more than Promo Discount+UniFi Special Discount in dashboard

How about discount in tm unifi billing?

After I mentioned here the TM staff ignored me, suddenly she WhatsApped me and told me what happened. Same story of the RM 160 discount and she tried her best but Product Team refused to revise plan, she also apologized. I feel that, it's not their fault so I told her no worries because I will fight via MCMC.

Maybe she lurks LYN too, suddenly messaged me.

just wait for next week, 3rd batch turbo will start from 15 Oct onward.

confirm price is maintaining after turbo. Mine is RM179 (RM189.75 after SST paid monthly).