Wah, they look kind of persistent of you getting turbo.

Received SMS saying I've been turboed. However still receiving the same old speed. Wireless still getting around 20 to 30 mbps. Wired around 40mbps.

My friend brought his ASUS router RT-AC1200 to test my speed. My iPhone wifi speed immediately jumped from 20/30 mbps to 300+ mbps when I am near the router and when I am further away, the speed is still quite good at 200+ mbps.

My current router is the old white orange DP Link DIR 615. My friend said the router is the cause of me getting shitty speed despite being turboed. Is my friend right.

Chatted with Unifi helpdesk just now and they insist that the router can support turbo speed. They also said I can't change my router because no longer under warranty. I told him I have been TM customers since the days when streamyx was launched. This current router was given to me when I change from streamyx to Unifi a few years ago and they did not even change the router when they upgraded my plan a few times from original 5mbps to 50 mbps.

Should I spend my own $ to get a new router or go to a kedai telekom to demand for a new router or demand a downgrade to 100mbps package? TM is making me really pissed off and TIME is now available in my condo. Should I switch to TIME?

sadly yes keep saying is phase by phase wan lodge complaint also cant no choice to go mcmc

Technical issue aside, problem is TM bad attitude to existing subscribers.
Current style is "kalau you tak suka bayar lebih, downgrade je lah" 
I was highlighting to her on why new subscribers got directly turbo to 100Mbps from 10Mbps while paying RM129 while existing subscribers have to wait until next year for turbo.
Then I requested my report to be kept open. It was closed 1 hour after the phone call against my request.

I think someone is going to go to TM tower to forcefully insist they perform the turbo upgrade that instant.

Guys, just want to share..

I just contacted TM 100 call agent. He said that in my taman only got 2/50 subscribers got thier upgrade. One for 300Mbps and the other one on 500Mbps. No one in my taman got upgraded to 800Mbps as no subscriber on 100Mbps old plan. Btw, I live in KL area.

TM still in pilot test and he said that probably TM will finished up the pilot test on October. I asked whether it it on early,mid or end October..he cannot tell.

They are now collecting feedbacks from turbo customers and try to refine their infra. Then the mass roll out with follows after. I asked also does the turboed user provide them feedbacks? He said..not all..as some wont care and just keep using... then I asked,better put my acc as pilot tester as I will provide them feedbacks on the speed. Then he said..the user got the turbo selected from the sytem randomly. If TM dont get enough feedbacks and need more data they will randomly pick other acc.

He said also that probably certain users may not get full speed as TM infra lacks of support in certain area. Consumers probably get speed up to 500Mbps max only. If the users are on 800Mbps turbo, their max probably capped on 500Mbps at certain areas..

Better wait till October before making any decisions I guess..

Don't get me wrong, the first two times, I was civil, accommodating and tolerant. Those days are over. Coz i see that I'm getting nowhere with these TM mongrels by being civil, accommodating and tolerant.

At least they are honest, as you can see some gigabit routers not reaching the full 800Mbps speed, even on wired connection, such as the RT-AC1300UHP, RT-67U, and RT-68U, which only reach a max speed of 500+ Mbps. Any routers above that can reach top speed or even more.

LiveChat, TM Email team, 100 number......even the technicians who came to my house today. All kena. Notoriously known by the CS department already, they address me by my "bitching" username already, not by my real name. "Mr.Mike". I asked them why call me "Mr.Mike" instead of my real name, there was a pause and they just say that's part of the report info they have. I guess you can call "Mr.Mike" as the most evil villain the TM CS department has ever know. Hushed whispers can be heard when the name "Mr.Mike" comes up on LiveChat and everybody shoves everybody else to answer the chat/call. ROFLMAO!

Sorry folks, looks like 800Mbps is a fleeting "wired only" dream now. WiFi on my 68U still only 250Mbps, 300Mbps max between my Mac and Windows devices. Is it enough to justify the price I'm paying? The jury is out on that, not until I see the pricetag they're gonna slap me with.

Anybody have the Asus Rapture router with 800Mbps line? What kinda speeds are you getting on 5Ghz? Or other recommended routers for 800Mbps line, I'd appreciate any recommendations. going to LYP today to check for options.

expensive is how much? haha...hell no refresh contract just for that STB 

RM180, tmpoint kajang tell me.

Thanks. I hope they won't screw me over this time. Otherwise I'll just downgrade.
I requested for the turbo cut queue. Still have to pay full price if I want it to happen. I don't mind the price if I'm getting 800mbps. Right now, that's just not the case.

Went to TMpoint on 1/10. They told me to upgrade to turbo within 2 weeks. Guess this is their escape to keep us cool?

Yes, the counter staff told me the same thing.

Wait two weeks....wait...wait wait.....wait.....

So in 2 weeks time how you know you being upgraded?

Noted bro

Looks good. Older RT-AC86U prices should drop too?

So, you already got yours?
Congrats. I feel that could be a challenge in my area, I will drop by during lunch hour to ask for RM 129.

fuuu... powerrrr...

so which ONU & Router are you using now?

what was you maximum speed before the BTU update?
coz mine still stuck at 200Mbps dwonload for 2 weeks I think. change both cable from cat 5e to 6 all can go beyond 200Mbps on cable.
my should be turboed 500Mbps