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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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emilyngsc
post Sep 20 2018, 09:20 PM

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Now, my bill will become RM 200.35 for next month? SST? hmm.gif
emilyngsc
post Sep 26 2018, 08:01 PM

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Where's my 800 Mbps? My bill (Turbo) became RM 200.35. doh.gif
emilyngsc
post Sep 26 2018, 10:24 PM

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QUOTE(mbj78 @ Sep 26 2018, 10:12 PM)

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This post has been edited by emilyngsc: Sep 26 2018, 10:25 PM
emilyngsc
post Sep 27 2018, 01:13 PM

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QUOTE(jiaen0509 @ Sep 27 2018, 12:28 PM)
Anyone got idea about my Unifi 100mbps previously RM189 now become RM129?

I should entitle for Turbo upgrade. But the latest bill become cheaper.
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Mean you won't be receiving the Turbo upgrade.
emilyngsc
post Sep 27 2018, 03:09 PM

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fruitie 10:12 AM I received a call +60379333300, but I didn't manage to pick up. I think is from TM & I also don't receive any turbo. I've called back, but line busy. Does your bill include SST? hmm.gif
emilyngsc
post Sep 27 2018, 03:14 PM

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QUOTE(imalmighty @ Sep 27 2018, 03:10 PM)
No surprise tho, apologiss has to be mortgaged with action or some sort of compensation, lip service I can promise to pluck stars from the sky for you too. The excuse I suspect they come out with that in the nick of time, where u dont have enough evidence to hold them accountable.
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My experience with TM is you need report number. Without it, talk until upside down also useless, unless you're a high ranking status people that got backbones. If you know what I'm saying. brows.gif then only they will entertain you like first class.

If you're staying like Sierramas Sungai Buloh nearby Chua Soi Lek then easy 'gao tim'
emilyngsc
post Sep 27 2018, 03:33 PM

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QUOTE(junsheng @ Sep 27 2018, 03:30 PM)
in case if u r wondering whn u will get ur turbo
i think it is closely related to whn ur current contract expiry date

i got 2 house both upgraded near contract ending period
my bratha in penang also the same just recently upgraded
thn i ask my friends & k/ 2 take note of tis, most of them also said the same

user posted image
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If like you said, my service start date is 20th Nov 2017 so either next year or this upcoming November? hmm.gif
emilyngsc
post Sep 27 2018, 05:28 PM

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QUOTE(stasio @ Sep 27 2018, 03:40 PM)
Service start is not meaning your contract.Service start and contract start is not same.
My service start june 2017,but my contract is already end.
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Oh, I see. How do I check my contract?
emilyngsc
post Oct 1 2018, 01:28 PM

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QUOTE(miloaisdino @ Oct 1 2018, 01:15 PM)
Wont happen. They need to lay their fibre from scratch

And your pricing v outdated leh.. in sg for the past 2 years it has been sgd$39 for 1gbps, which means rm117/mth (includes asus router subsidy)
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SGD 40 + 7 % whistling.gif

https://viewqwest.com/vqlp/comex2018/
emilyngsc
post Oct 1 2018, 01:43 PM

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QUOTE(ahlek @ Oct 1 2018, 01:35 PM)
i guess tm start adjust the pricing , some turboed already get additional discount, may be they try to make the price more standard rather than unfair or funny funny different price.

189 = 800 (ultimate +free call)
179 = 500 (ultimate +free call)
169 = 300 (ultimate +free call)
159 = 100 (ultimate +free call)
129 = 100 (1 package + free call )
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Don't forget about SST charges.
emilyngsc
post Oct 1 2018, 08:59 PM

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QUOTE(miloaisdino @ Oct 1 2018, 01:48 PM)
Our TM also worst. I called them about turbo & wait for 30 minutes. They can't even pass over to the technical stuff which I'd like to ask about the coverage so simple stuff.

ViewQwest > TM
emilyngsc
post Oct 1 2018, 10:27 PM

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TM really main Tai chi with me. They can't give me an exact answer about my TURBO status. Every month pays RM 200.35 can't even enjoy 2 Gbps. 100 Mbps is really for beggars. doh.gif

https://www.singtel.com/personal/products-s...broadband/2gbps
emilyngsc
post Oct 1 2018, 10:59 PM

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QUOTE(Dyson Jin @ Oct 1 2018, 10:52 PM)
sorry lo my unifi 100mbps only..
i still can pay lah,not beggars as u said.
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I mean the speed, but this kind of price I really can apply 2 Gbps in SG.
emilyngsc
post Oct 1 2018, 11:35 PM

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QUOTE(cipan82 @ Oct 1 2018, 11:22 PM)
https://www.hardwarezone.com.my/tech-news-s...sians-rm60-rm70

What happen to myrepublic plan to come to msia...?
cockblock by tm?
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A few years ago, I contacted with ViewQwest & they really can't come over to M'sia due to our government policy to spoon feed TM! We need more competition & TM services is really sucks.
emilyngsc
post Oct 2 2018, 03:46 PM

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QUOTE(miloaisdino @ Oct 2 2018, 02:18 PM)
Does it mean my area is not supported? hmm.gif

» Click to show Spoiler - click again to hide... «

emilyngsc
post Oct 2 2018, 03:54 PM

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QUOTE(miloaisdino @ Oct 2 2018, 03:51 PM)
U currently subscribed or not? If u currently subscribed, it means if u terminate your port will be taken by someone else. If u are not subscribed to unifi yet, u cannot subscribe due to no port available
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Of course I'm using Unifi & if not how I'm connected. sweat.gif
emilyngsc
post Oct 5 2018, 04:47 PM

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QUOTE(csimloo @ Oct 5 2018, 04:25 PM)
After several complaint, tm remove my ruby pack, rm159 exclusive sst for now.
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Did you receive the turbo? What's your speed?
emilyngsc
post Oct 5 2018, 05:07 PM

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Anyone can visit this website?

https://www.unifi.com.my/turbo-upgrade/index.html
emilyngsc
post Oct 6 2018, 11:26 AM

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QUOTE(neekun @ Oct 6 2018, 12:02 AM)
I was told to go this website by 100 customer service to check for eligibility of turbo upgrade. I diao her gao gao for giving me a non existent url  mad.gif
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She talked very gentle & polite with me so I didn't 'tiu' her. AFAIK, they can't check for the eligibility. I'd like to check whether my area or the main point supported or not. She even mentioned my router or BTU supported, but this one I already know. doh.gif

Her voice is sweet wub.gif
emilyngsc
post Oct 10 2018, 04:57 PM

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QUOTE(fruitie @ Oct 10 2018, 04:43 PM)
TM Seremban just called me to explain why I didn't get Turbo 800 and my guess was right due to the price I'm paying.

I didn't accept this reason because pricing is not controlled by me, why should I be penalized? She was telling me I will be paying for RM 169 now but is it my problem? laugh.gif

So, yeah she understands and will feedback. I said I was told I will be paying RM 179 and suddenly becomes RM 169 is also not my problem. She said she can see I was given with discounts in backend, memang pun, not I give it to myself...
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Literally, they treated your case like UniFi Pro 50 Mbps - RYE 201x >> 500 Mbps which some user didn't apply the RM 10 extra for 100 Mbps.

E.g. My friend stayed in SS2 manage to get 500 Mbps @ RM 179.

I think my area still haven't received 800 Mbps yet. hmm.gif




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