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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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chrischiang
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Sep 18 2018, 11:25 AM
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the thread is moving way too fast.. im still stuck with 355 pages for the previous thread...
any update for existing user announcement yet? i suppose to be on 12/9...
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chrischiang
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Sep 18 2018, 01:16 PM
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QUOTE(gonzalo20 @ Sep 18 2018, 11:28 AM) u in waiting list for upgrade? waiting list for turbo?? im entitled for turbo but dont know when yet...
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chrischiang
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Oct 18 2018, 04:39 PM
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been silently waiting for my turbo 800mbps for 2 months.. i checking here a lot got upgraded..
i tried my luck talking to Tm live chat ytd... bring up that a lot been paying Rm129 for 100Mbps while im pay Rm189 for 100Mbps and is Rm60 extra per month.. when can i get turbo?
mentioned to CS, im landed, router support and ftth, there wont be any technical issue.
The cs mentioned they dont know when because is selected customer. I insist on opening up a report ID for several time, finally after mentioned mcmc(the magic word) he open a report ID for me.
Today surprisingly i got a SMS, i'm been turbo-ed! Hope im not too late to enjoy the turbo
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chrischiang
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Oct 18 2018, 04:53 PM
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QUOTE(^Ware^wolf @ Oct 18 2018, 04:46 PM) i never receive any sms ...i just log in unifi portal and saw its upgraded ....no sms no email.... at least you got turbo-ed haha
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chrischiang
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Oct 18 2018, 07:31 PM
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QUOTE(crixalisrox @ Oct 18 2018, 05:58 PM) May I know is the report ID given by the CS same with the one shown in portal under "My Account Activities" ? nope.. report ID is different.. i got report ID closed and order ID completed in my activity
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