QUOTE(anfieldude @ Oct 26 2018, 09:19 AM)
I had a fun time trying to troubleshoot the low speeds with the Alienware 15 R1.
Followed John's notes and renamed mcupdate and reboot. Speeds in speedtest app was similar ~ 660 -720Mbps. Speeds in Edge browser, higher ~ 740-750Mbps. Chrome browser was similar to speedtest app. This was even with McAfee virus scan and firewalls turned off and the browser extensions all turned off. On the Asus router,AI Protection was also off (QoS as well). So nothing I did allowed me to get the speeds up to 800Mbps on the Alienware.
Moved to testing with the Macbook Air 13 (2014) using thuderbolt to gigabit adapter. This was a laptop that was on Windows 7 (Bootcamp). Similar speeds seen. Moved to booting with MacOS and tested with app on Mac OS X --- boom 820Mbps, 210Mbps UL.
So definitely something about windows config in my setups that is limiting. Will spend some time in the weekend figuring this out.
BTW, did check my microcode and since its a Haswell chip, it did indeed show x024. Oddly, Dell did carry out a BIOS update in February that shd hv fixed the Spectre thingy at least from the BIOS portion but looks like the Windows update has not caught up.
I'm using a 5 year old i5 Sandy Bridge desktop PC

QUOTE(anfieldude @ Oct 26 2018, 09:19 AM)
Anyway, long story short, TM did actually get the speeds right, while I don't really see the benefits as typical speedtests to US or European servers seem muted to 230 -300Mbps anyway, I'm not sure how much the 800Mbps is actually helping.
Agreed. Unless you have more than a few family members concurrently streaming with their devices, or play with seed boxes, can't see how to use 800Mbps effectively. Thinking really hard to downgrade to 100Mbps and save some money instead.
QUOTE(anfieldude @ Oct 26 2018, 09:19 AM)
BTW, my bill is still RM299...so probably another visit to TM Point or chats likely in a few months..

TM and their variable pricing
Mine is RM199+RM40 (Ruby plus but never used before. STB just gathering dust)
Good luck with TM and your Alienware/Windows problem