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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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Muhammad Syukri
post Sep 20 2018, 09:44 PM

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I just subscribe the 30mbps for rm139 last week.

Can i downgrade to 100mbps plan without any issue?

Thx.
Muhammad Syukri
post Sep 20 2018, 09:47 PM

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QUOTE(SilentVampire @ Sep 20 2018, 09:46 PM)
Downgrade? It will be a upgrade for you, so should be no issues.
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Thx for the prompt reply.
Muhammad Syukri
post Sep 20 2018, 09:59 PM

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QUOTE(cho @ Sep 20 2018, 09:52 PM)
sixshot, so you are from 30mbps bonanza ... already got turbo to 300mbps?

care to share your dashboard? has the discount change from "Promo Discount 24 months" to "Promo Discount Perpetual"?

TMpoint Kajang promise me that i should get turbo in this coming 2 weeks and the discount will change to perpetual once turboed. is it true? anyone from bonanza?
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I have the same promo i thought need to wait next year baru dapat turbo?

Did u contact tm directly or write complaint to skmm?
Muhammad Syukri
post Sep 24 2018, 07:19 PM

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Anyone with UniFi Advance 30mbps - Bonanza Campaign have received their 300Mbps Turbo boost yet?


Muhammad Syukri
post Sep 27 2018, 09:22 PM

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Those that upgrade/downgrade to 100Mbps plan how much you guys paying if include Ultimate pack?

Muhammad Syukri
post Sep 27 2018, 09:31 PM

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QUOTE(wesleycjh @ Sep 27 2018, 09:26 PM)
i make a call to Unifi CS, he said no way to expedite the 300mbps turbo upgrade process, unless i plan to get the 100mbps RM129 package and renew the 2 yrs contract again sad.gif. And this can only done via TMPoint due to monetary wise is considered downgraded from RM139 to RM129.
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I'm planning to downgrade too from the 30mbps 139 to 100mbps rm129.

It's kinda silly to pay more than 100 bucks for a year just to wait for your unknown turn to get turbo.

This post has been edited by Muhammad Syukri: Sep 27 2018, 09:31 PM
Muhammad Syukri
post Sep 28 2018, 12:35 AM

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QUOTE(Slekerz @ Sep 27 2018, 10:00 PM)
tm guy at counter say because my aneka plus have 1 year contract and should be expired on jan 2019, i upgrade so need to pay penalty the remaining 3 month. if i upgrade on jan 2019 don't have to pay penalty at all.
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Weird as most of people here didnt have to pay any penalty for downgrade/upgrade.

QUOTE(aneip @ Sep 27 2018, 10:35 PM)
I see... It's quite hard to request something that's they not offered already + you also giving a choice like that. My suggestion, push for 1 thing like..

- Request for RM139 for 30 Mbps (to be turbo to 300) -> they offered this package just before 129/100Mbps.

- Upgrade to 100Mbps (to be turbo to 800) with current monthly.. Maybe can try asking for RM189 since maybe people paying this for RYE promo last time.

Another advice, if you can go to TMPoint Cyberjaya.. They have form titled 'Customer Retention Program', where you can request xx monthly fee for each old package 30/50/100. XX is after discussion with their staff.

1 think confirm can get is RM129/100Mbps with contract refresh.

MY own experience.

- Downgrade to 30Mbps from 50Mbps (RM179 to 139) at TMPoint Kajang. This done it after few hours. This is when they offer RM139 for 30Mbps.
- 1 month later, try to apply for RM129/100Mbps. TMP Kajang, unwilling to do it. Saying many excuses.. Go to Cyberjaya, they give a form and process my application. Thumb print everything. After 3-4 days still not getting new speed (long holiday last time). On last day got Turboed to 300Mbps. My last package. Next working day go again to Cyberjaya to cancel the RM129. Now maintain RM139/300Mbps.
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Wow so need to go Cyberjaya only then they push the turbo for 30mbps rm139 user?

I dont want to wait until next year.

QUOTE(yoda @ Sep 28 2018, 12:14 AM)
Not everybody lucky lol, some who went to downgrade to 100mbps, and no counteroffer. Consider myself lucky.

I do believe u will get your turbo,  thumbup.gif

What happened to the 2 new orders created in your activity? I got those two same orders just before my turbo got active.
2 orders before turbo
finally brows.gif
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How to create this order? Via website?
Muhammad Syukri
post Sep 28 2018, 02:57 PM

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So rm129 100mbps comes with Ultimate pack?
Muhammad Syukri
post Sep 28 2018, 07:57 PM

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Went to TM point to upgrade 100Mbps.

Say only take 10min for mine to be upgrade.

Went home after 3 hours still same speed.

Janji capati.
Muhammad Syukri
post Sep 28 2018, 08:11 PM

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QUOTE(Muhammad Syukri @ Sep 28 2018, 07:57 PM)
Went to TM point to upgrade 100Mbps.

Say only take 10min for mine to be upgrade.

Went home after 3 hours still same speed.

Janji capati.
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wtf i posted this shit suddenly my speed upgraded.

Confirmed got TM staff stalking in here. icon_idea.gif
Muhammad Syukri
post Sep 28 2018, 10:16 PM

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QUOTE(jiaen0509 @ Sep 28 2018, 10:11 PM)
One question, if I change to RM129 100mbps. Will my HpyyTV box still usable? As I use it to install the app and watching live tv.
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Yes.

Btw how u install app in hypptv box?

This post has been edited by Muhammad Syukri: Sep 28 2018, 10:17 PM
Muhammad Syukri
post Sep 29 2018, 03:35 PM

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My speed cant reach 100Mbps. Should i complaint to mcmc?

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