Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Oct 10 2018, 09:22 PM
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#1
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Newbie
35 posts Joined: Nov 2011 
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Guys, Time line stable?
Actually i very hate unifi always bully existing customers. But i like their line stable only honestly and maxis phone data also. I hate both of them pricy and bad customer services. I just checked Time offering RM99 for 100mbps with 24months contract. Time line stable and how about their custoner services? This post has been edited by Blu3skyzz: Oct 10 2018, 09:23 PM |
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Oct 10 2018, 09:26 PM
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#2
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Newbie
35 posts Joined: Nov 2011
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QUOTE(neekun @ Oct 10 2018, 08:24 PM) Let’s make some noise together! Yes, let's make noise together! I submit report to MCMC last month. Unifi no answer until now. Thanks Gobind Singh. https://www.thestar.com.my/news/nation/2018...g-lower-prices/ This post has been edited by Blu3skyzz: Oct 10 2018, 09:31 PM |
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Oct 26 2018, 03:19 PM
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#3
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Newbie
35 posts Joined: Nov 2011
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Hi guys, need some help.
My sis unifi account (unifi lite 10mpbs RM119 - about 3years) was transfer the ownership to me. During applying Transfer of ownership, I was mention upgrade to RM129 100mbps. Now everything is done. But question is I unable to get new modem & router from them? I asked from live chat, the staff told me is for existing customer. it is unfair? And they charge me for advance payment, was unifi billing charges is advance? - unifi staff said telco always charge advance.  |
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Oct 26 2018, 03:44 PM
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#4
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Newbie
35 posts Joined: Nov 2011
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QUOTE(YoungMan @ Oct 26 2018, 03:27 PM) The Live chat is useless. Go to TMPoint or call 100 to request for new equipment. They will ask technician to come and change for you since your contract already restart after change to RM129 100mb. UniFi billing is always advance, even back during streamyx time. The Live chat just like Live Chat with computer.I went to tmpoint but useless also, the staff told me unable to check, they just a dealer. so many tmpoint cant check. must go to selected branch. Now unifi make so difficult for customers.  |
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Oct 26 2018, 09:23 PM
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#5
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Newbie
35 posts Joined: Nov 2011
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QUOTE(YoungMan @ Oct 26 2018, 03:27 PM) The Live chat is useless. Go to TMPoint or call 100 to request for new equipment. They will ask technician to come and change for you since your contract already restart after change to RM129 100mb. UniFi billing is always advance, even back during streamyx time. Ty so much. I just come back after work i call up and complain the speed. Then they send technician change new router with condition is renew contract. Is ok for me since i was renew few day ago LoL. QUOTE(SilentVampire @ Oct 26 2018, 04:23 PM) Alternatively, you can just get your own router. Their stock router is crap anyway. Yes, they do charge you advance payment, but only for first two months, and after that, it will be based on your use monthly. Really? I got this router from them. Since is free. Let me use first.Currently out of budget. This post has been edited by Blu3skyzz: Oct 26 2018, 09:24 PM Attached thumbnail(s) 
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