i complained about not getting my turbo last week and the cs open ticket for me but no details in the ticket and NFA, ticket is still open; what to do next?

I got 5 tickets like this, all empty also, are they hinting they are making empty promise? Haha~sarcastically

anyone else haven receive their turbo speed upgrade? I felt really unfair when they everyone else get the speed and I am still stuck at 30mbps and paying more

Yes i just submitted the complaint to MCMC. I refuse to accept the lame excuse from TM say this is a pilot stage, i feel that is just an excuse. I ask them for timeline when can i get that speed they are unable to give. It is like they are telling you "I give you the speed whenever i feel like it, you just wait"

Surprise, lodge an official report to MCMC, gave TM the report number and immediately this morning i got sms saying my speed been turbo-ed.

All, can you share with me what you all doing with 800 mbps

1) torrent
2) download movie from web
3) you tube
4) streaming movie from web
5) netflix /iflix etc
6) steam or ubisoft game upgrade/download
7)

Need to justify do i need 800mbps

Only need to ask one question, how much are you paying?

Maybe you had Ultimate pack before and now only VAR pack so its a downgrade fee for that. Look at your bill details and you should be able to see it.
Go based on your own usage, not what others use their internet for, as it varies from user to user.

hi... I am helping my friend to raise a complaint for his turbo upgrade. finally TM created a modify order this morning... may I know, from your experience, how long does it takes to complete the modify order?

are u sure ? normally wont take more than 24hours .

How much were you paying? So were you from 100Mbps?

Well, in my opinion you should complain. You are rightfully entitled for 800Mbps and not 500Mbps.

Or drop down to 129/10?

yep I did read the first post. I don't think I am going to get a new router though. So does this mean the C1200 router, no matter how strong wifi or wifi adapter you have, you only get around 230Mbps max ?
Which Samsung device you have ? And what router ?

Maybe you can consider switching to 100 Mbps for RM 129? Is what I'm trying to say.