Problem does not lie with their satay quality but their service attitude and satay sauce. Don't get me wrong, the satay sauce is the best I have ever tasted even after today. Satay Kajang Hj Samuri's satay sauce is what makes Satay Kajang Hj Samuri one of the best. To be honest, their satay are just so-so. Nothing short of reheating the ready-made satay (at least this is the MO of Medan Mara branch since they don't make their satay there). It is the sauce that I am there and support Satay Kajang Hj Samuri for at least 15 years and still counting.
But after today, i might stop going, or maybe stop going for a while to Satay Kajang Hj Samuri. This is what happen. I ordered 25 satays, fish and chicken. And standard, they gave me a sauce. I finish the sauce a few times and on my 4th time, they ask for payment for sauce. I then said, wasn't the sauce free and without the sauce why would I come to you, I might as well just go KFC. She just showed me a print-out notice separated from the menu that shows RM5.90 for a 500ml satay sauce. The notice says, they only provide 1 sauce and any additional sauce cost RM5.90/6.90 (forgotten exactly how much) even 500 ml.
This is ridiculous because like I said why would I still go to them if every refill cost me RM6-7. The parking cost me RM5 already and the stiff hard satay cost RM1 each. Their drinks are one of the worst and now their sauce cost RM6-7. That is a very expensive price to eat satay because 4 refills cost me RM24-42. I know some of you might said 3-4 bowls sauces are alot but some people eat more sauce than others but on the other hand I ordered 25 sticks of them and their bowl are quite small.
Each refills I asked will get a down size. From 2nd bowl, less than a scoop to 3rd bowl less than half scoop. And they show very unwilling face to refill everytime. Like sit on the chair for 20 seconds then get up unwillingly to refill.
So that is all I want to say, Satay Kajang Hj Samuri is not worth going for a very very long time since the sauce is so expensive.
Meanwhile, I will need to find a good replacement.
Sep 17 2018, 11:26 PM, updated 8y ago
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