i also not sure it is new rule or what,
but the full flexi loan wasnt really that flexi.

there is no online statement,
so you wouldnt know how much you owe, or how much they charged based on current principle.
even want to see the loan statement, also need go to local office and apply to check.
so many things are hindered from us.

yup, they are making everything hard for us and not cheap for us also.
"
Should you wish to request for your Housing Loan statement, it is subjected to fee of RM5 per page for additional loan statement.

Should you wish to request the statement, you may forward us the duly signed request letter stating the fee is agreeable and all of borrower signatures are required on the change of address request letter if the account is under a joint account.

We appreciate your understanding, as proper verifications are required in order not to compromise on customer's security and to ensure that customer's confidential information is not divulged to third parties and this could not be done through e-mail.
"

rhb bank, full flexi.