Discuss with seller first how to solve the problem.

You can always select a partial return/refund. The option is there for you to click.

Just take the refund. Did seller asking you to return the goods?

I faced this issue before. Seller refund me using IBG. I keep the coins, he keep his rating.

Pasti Banyak 20/2.

You should question shopee why coin is limited usage as wackyangel explained.
Do USD or MYR has limited daily and weekly usage?
After all you gave your time and money.

Then why do shopee coin expire or become worthless when customers pay for them by cash

Game over. 10% voucher cannot be use to buy all bigpay/gopayz/boost topup anymore. Seller has confirmed this.

today shopee live , got free coins 8x13

For this 3.3 sales, I can't use free shipping voucher that I've claimed before. It will grey out even-though I met the requirement.

Only free shipping voucher claim today can be use which is quite limited.

I've 5 or more items in the cart waiting to check out.

Anyone facing the same issue? is this system bug or they purposely set the rules like that?

Hey guys. Why shopee only gip 3coins for a review now?

hey guys,
I place a order from one seller from shopee name superpro8391. when i try to contact seller thru via shopee chat and i got auto reply from seller. it wrote will ship the item during mco within 2~3 days. After a few days, i try to contact the status but seller didnt response so i decide to cancel my order since no progression were make. Few days later seller rejected my cancellation. i wrote email to shopee team and they say will assist me and got response from shopee it say seller has shipped out the item but when i check the tracking No from courier website, it not available tracking no, we keep trying.
shopee email sent content  if we ignore the email case close and we try to response back to shopee by mail and unbelievable shopee mail is full.
try to call the call center, no response.
shopee's customer service running away from inquires.
1.my money didnt get refund
2.didnt get any parcel
3.fake tracking no
Does anyone knw what shld i do now ?

Just doing another shopping spree with SHOPEE.. But when i pay with CC, the payment just went through without any MSOS code verification.

Is this new?

Anyone here tried to buy RM10 Milo on their Shocking Sale? I tried twice, today 12:00AM sharp was my second, when the count down timer reached 12:00AM, the page will refresh on it's own, I clicked the 'buy now' button, and it returned with 'out of stock'.. I mean, it was 3 seconds the most, but 10 sold, so, just want to check if anyone succeeded in purchasing.

Original date was much earlier than 21/4. Later seller changed date again to 5/5 I tried asking seller few times no response then Shopee told me to cancel. Then only seller respond by refusing to cancel. Agree to ship out by around 17/4. Just received 47/50 mask. At least its not a con but its a long delivery.

need advice here. after payment only saw seller will send out at 5 May. his page didnt mention need how long to ship after payment only saw it. now i ask him can i cancel order he said already print out the consignment so will not accept my cancellation even if i cancel order now.

is it true? cant i just cancel my order, then within this 3 days if the seller haven send out it will refund back or seller can still send out within this 3 days by reject my cancellation request?

Original date was much earlier than 21/4. Later seller changed date again to 5/5 I tried asking seller few times no response then Shopee told me to cancel. Then only seller respond by refusing to cancel. Agree to ship out by around 17/4. Just received 47/50 mask. At least its not a con but its a long delivery.

can i just request to cancel order and see how the seller will react?now the seller dont reply my message.
last time i cancel an order, but the next day seller cancel my request straight away send out the item...dont know how shopee work seller can choose when they want to ship out and customer need to wait so long. if he mention ship out on xxx date after payment then i can accept it, now after placing order only said send out on mei....

Can seller insist on sending out an item after i have request for cancellation? When i request for cancellation, there were no courier no. yet. The seller reject my cancellation and stil send it out.

What can i do? Do i accept when the item reach me? Can i reject acceptance from the courier company?

how many times can seller reject my cancellation?

Yes you will be able to cancel your order using the steps below if:
1) The order does not have any tracking status updated.
2) You have not requested for cancellation for this order before this. (You are allowed to request for cancellation once only per each order. The order will resume shipping process if you had previously withdrawn your cancellation request).