No category voucher this time?

any shopee staff here, please pm me... Need some help and answer, willing to pay for the service, tq.

Nothing special 10.10 this time.

Wahhhhh

I bought the 100 gift card for 95

Haiz...i think i hv to sell some of my code to my brother or friend...otherwise impossible to use all in this month...😭😭...

Depend lah...nt everytime gt this kind of deal...its a good deal...just the vaild.day....😢😢

CS not helping.

Original ship-by date is 4/5. I extended it to 7/5 just to give seller more chance.

8/5 still not shipped.

Complaint multiple times to CS chat. Same kopipes response. That Shopee gives them until 14/5 pulak. Dunno why. Ridiculous.

As the status is “item processed”, cancellation request needs seller’s approval. And guess what? Seller denied my cancellation request. What a douche.

I have never given 1-star review. This will be my first time. It’s not even related to courier at all. Purely on seller.

Hi guys I have a problem, dont know who can advise but here it goes:

10/8/2021 - Purchased Logitech gaming mouse from BananIT
13/8/2021 - Item received
14/8/2021 - Raise REFUND ONLY request for faulty item
14/8/2021 - Seller disputed and asked for more evidence
14/8/2021 - More evidence uploaded
17/8/2021 - Shopee deemed my evidence is final and ask seller whether he wants to REFUND or RETURN AND REFUND
17/8/2021 - Seller chose RETURN AND REFUND
20/8/2021 - Shopee approved the RETURN AND REFUND
20/8/2021 - I sent out the item back to seller using JnT
23/8/2021 - Item received by Seller
24/8/2021 - Seller raised another dispute saying the mouse is ok and I provided more evidence
25/8/2021 - Shopee insist seller to proceed with REFUND as item is received
25/8/2021 - Shopee tell me that they cannot REFUND me as I selected REFUND ONLY for my request whereas what we done is actually a RETURN AND REFUND, hence, Shopee ask me to cancel this request and raise another request under the category of RETURN AND REFUND
25/8/2021 - I canceled the first refund request and raise a RETURN AND REFUND request
27/8/2021 - Seller approved the RETURN AND REFUND request and shopee ask me to select my courier to post item back to seller by 1st Sept 2021

I ask what should I do next in the RETURN AND REFUND discussion chat box but the assigned Shopee agent did not reply me.
I even engage with multiple Shopee live chat agent and they tell me they need to raise this to their dispute team and get back to me. WTF?????????????????????

I follow exactly what shopee tell me and this is what I get???

Anyone faced the same issue before and how can I escalate this?