Hi Ouchie,

I've been to both orthos so if you'd like more info than what I'm giving right now, feel free to PM me.

First went to Dr How in 2010 and he seemed jovial in the beginning but he didn't fully explain his treatment plan with me. I may be in the minority who wasn't pleased with his treatment since other people on this board were happy with their results, so please bear in mind that this is just my experience and not something that should deter you from making your own decision. Dr How also pushed extractions on me even when I wasn't really sure about it and his bedside manner was quite rude. Rushing through the treatment due to the high number of patients he sees, rough when changing brackets, not explaining things in detail and handing me off to his assistants when he expanded his clinic to join up with the Beverly Wilshire group. I hated the way my teeth were pushed back into my face, causing an 'older, thinner' face. Oh yeah, I complained to the new office manager and she said she'll bring this up with the doctor and never got a call back from that office. Wasted RM6000 there. I didn't think they really cared about me as a patient there.

I hated my results and transferred to Dr Reuben who I can say is so much nicer and willing to talk to you about the treatment and most importantly, he asks about your opinions and what you'd like the outcome to be. I'm seeing an improvement in my profile and my teeth looks far better than it ever did before. The office staff are nice and pleasant. Oh and my teeth doesn't hurt when Dr Reuben adjusts them. Price wise, I think they're both more or less the same, Dr Reuben may be cheaper by a few hundreds.

PM me if you want more info, yeah?

Hi Mataharih, I felt the same especially after the clinic has expanded and Dr seldom did the review anymore and handed me over to his assistant. But he checked my progress first and told his assistant what should be done before review started. May I know how you switch your treatment to Dr Rueban? Did you pay all over again as you have already finished the rm6k instalment? Looking forward for your reply, thanks!

I was promised that he would handle my case personally. But dr how does not do braces anymore. It's by some young dentist. Not even orthodontist. And I'm 26months down my treatment. Not just the lower jaw is terrible. The whole smile is crooked.