Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V20, 5% M2 Amex on weekend spending (NOT ALL)
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 Oct 13 2023, 02:40 PM
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#1
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Junior Member
144 posts Joined: May 2010 
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Hi all sifu,
Currently I have remain only the AMEX gold card, previously the other master card I had terminate for long time ago before SST. My question now, how could I upgrade from gold to platinum and remain only AMEX card only? and where should I proceed for the upgrade request? Thanks in advance. This post has been edited by yeah016: Oct 13 2023, 02:41 PM |
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Oct 13 2023, 02:57 PM
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#2
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Junior Member
144 posts Joined: May 2010
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[quote=cybpsych,Sep 18 2023, 11:31 AM]
Received the new platinum amex card without the other card  New card number and member since remained the same as the gold card. Only had to call CS to request closure the old card account and transfer over. Nice to find out that what the card centre office told me was correct.  [/quote] did you search? [/quote] are this correct? upgrade from gold to platinum, if original you only left for AMEX, it will still remain and send you platinum AMEX card only? |
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Oct 13 2023, 03:04 PM
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#3
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Junior Member
144 posts Joined: May 2010
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QUOTE(johnchen @ Oct 13 2023, 02:49 PM) Based on my upgrade experience. Upgrading from Gold to Platinum = Apply for Platinum + Cancel current card + Transfer outstanding/TP. no plan to go for Premier, just want to upgrade my gold to platinum, but i see some sifu here mention it is doable to upgrade and remain only AMEX card, but not sure the process. i am email maybank to ask the detailsReapplying will risk enabling your VISA/Master back, I suggest you can try to upgrade the limit if necessary unless you are going for Premier. Gold and Platinum do not have much difference. |
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Oct 13 2023, 03:08 PM
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#4
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Junior Member
144 posts Joined: May 2010
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QUOTE(johnchen @ Oct 13 2023, 03:05 PM) Seems doable from the previous posts, may try to livechat for faster replies/action. you have live chat with them already? and this is the reply?Livechat with CS, they said: "Apologize this card will come with bundle we unable to cancel one card." Perhaps only for card holder before SST era? |
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Oct 13 2023, 03:17 PM
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#5
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Junior Member
144 posts Joined: May 2010
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QUOTE(johnchen @ Oct 13 2023, 03:09 PM) Yes, the CS added: "Those cards approved after 1 September 2018 unable to cancel one of the cards." wow, you are so fast, yes i am a card holder since 2013, where is the live chat located? i cannot find in the MAE app or M2U websiteSince you're currently a single card holder, you can try applying for only for AMEX Platinum, unless stated otherwise. |
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Oct 13 2023, 03:31 PM
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#6
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Junior Member
144 posts Joined: May 2010
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QUOTE(johnchen @ Oct 13 2023, 03:19 PM) www.maybank2u.com.my -> Bottom right chat logo Thanks a lot |
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Oct 13 2023, 03:36 PM
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#7
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Junior Member
144 posts Joined: May 2010
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QUOTE(johnchen @ Oct 13 2023, 03:19 PM) www.maybank2u.com.my -> Bottom right chat logo QUOTE As mention, if you request to upgrade the card which is bundle card. Even you already have 1 card. You still recieve both card once It approve. Then you may request for the cancellation card and it will subject to our credit management approval. QUOTE I already get a confirmation with relevant unit. Once you request to upgrade the card. You're still recieve bundle card as if it will consider as a new application. Thus, based on the record, once the card approve, you cannot request for the cancellation and for further request it will subject to management approval. QUOTE Regret to inform you once you request for the new card type. It cannot remain the same card number. You will get the new card number. replied from live chat WTH? it mention subject to their credit management approval and i will get the new card number even after i mentioning to them i am the card holder since 2013 This post has been edited by yeah016: Oct 13 2023, 03:53 PM |
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