QUOTE(ckweng @ Sep 26 2018, 02:46 PM)
I'm facing the same issue too. I paid my Amex through my savings account with the amount deducted, but payment not reflected in the Amex account. I did the same for other cards and it was successful, except for Amex.
QUOTE(WaCKy-Angel @ Sep 26 2018, 02:48 PM)
Same here yesterday paid amount turned to 0 today login suddenly back to unpaid..went to maybank branch they say cant check need to call Card Centre.
tonite only call.
QUOTE(spikey2506 @ Sep 26 2018, 02:49 PM)
Yup. Me too. Tried calling their helpline and there was a prerecorded message saying that they are aware of the issue and it should be rectified tomorrow morning after 6am
QUOTE(farhan0103 @ Sep 26 2018, 02:49 PM)
Mine too. Paid my amex yesterday but not reflected.
Phoned customer service, they said the money is floating. But, the transaction is successful.
They suggested to check again tomorrow by 11am.
QUOTE(hz428 @ Sep 26 2018, 02:53 PM)
mine too on the Amex, saving account was deduct but Amex account was not reflected. I called the agent just now and she claimed that this issue is well known and ask me to check again 2molo.
Yes mine too. I am glad I checked in Lowyat first, was shocked as the amount is quite huge for me. Hope they will rectify it tomorrow, else I will be bombarding their call centre.