Saw your post, immediately check my M2U in regards for a purchase at Sen Heng EPP 6 months instalment (0% interest rate) during November weekend. Apparently no cash back received for that particular transaction!

Called CS and he advised that will request the accounting department to credit back the cash back into the card account within these few days.

Your shared experience is helpful to people like me. Thanks.

Unifi also has stopped accepting AMEX few months ago.

The cash back adjusted.

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I recalled EPP at IKEA last time automatically entitled for cash back. I believed that it could be the issue with Senheng/SenQ on how they report the EPP to Maybank triggerred no cash back.

Yes, I’ve mentioned the exact two reasons as yours & got it cancelled.

Most of the Petronas station I have difficulty at first attempt where the terminal usually ask to remove card. Only second attempt successful. I have changed card at card centre once as thought sim maybe spoilt yet still facing the same issue...

For Apps purchase, they charged me few days later which is on weekday. Lesson learnt, subsequent purchases I'd removed the card from my profile immediate after ordering during weekend and received Maybank SMS notify that they'd charged the card immediately...

Can refer to my previous post ^

Not all merchants accept Amex.

If using Public Bank's Quantum Master - yes.

Since you've posted the question under Maybank thread - none.

For overseas transaction, you may refer to the pinned thread : Credit Card Foreign Exchange Rate

Grab’s MCC:
4111, 4121, 4789, 5734, 6540, 7399, 8999
So it is really hard to detect different transaction captures under which MCC.

Agoda booking in MYR amount charged to AMEX, statement posted the exact value displayed on website although the transaction description mentioned GB.
Happened to cancel a booking, the refund amount was in exact value as when was charged in MYR previously.

Using grabfood + Amex all the while. No issue.

Yes, pay directly using Amex. I don’t use grabpay wallet.

After made the payment, most probably the detail of AMEX card has been automatically stored under your Apple profile.
You should remove the card from your profile immediately after the successful purchase (which comes with an email notification). This will force Apple to charge into the paying card immediately, instead of being processed during weekday later.
Apple is one of the merchants famous for manually processing payment during weekday.
I've learnt the lesson ages ago. Since then, every time after purchase something (either apps or product), I will remove the AMEX card from my profile immediately.

Take note that you are not able to remove AMEX card from the profile if it was tied to any subscription plan (such as Apple Music, iCloud Storage, Office 365 etc). Personally, I won't use AMEX card as the monthly subscription plan payment card.

This post has been edited by cappuccino vs latte: May 24 2020, 01:00 AM

Most probably being charged to VISA or MASTER instead of AMEX. Do let us know it reflects under which card's statement.

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This post has been edited by cappuccino vs latte: Sep 30 2024, 11:11 PM

I am having similar difficulties at McDonald this morning. End up used another card.

AMEX could become less & less relevant for my usage nowaday.

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This post has been edited by cappuccino vs latte: Sep 30 2024, 11:04 PM