jalsrix

Well, in the past, governmental bodies and utilities companies paid very low merchant discount rate (around the same merchant discount rate as now) to Maybank. For sure, the very low merchant discount rate earned by Maybank is never enough to subsidize the 5% cashback to be given by Maybank to Maybank credit card users.


The difference is that the economy was much better back then. In other words, Maybank was in better financial position back then. That is why Maybank was willing to utilize its own money to provide 5% cashback for government service and utilities transactions, probably to entice more people to sign up and use Maybank credit cards.


Nowadays, the banking industry is facing tough situation, in challenging economic situation, made worse with declining net interest margin. With declining profits and possible further cut in merchant discount rate in year 2021, Maybank decided that it is not longer worthwhile to utilize its own money to provide 5% cashback for government service and utilities transactions.


It is just my unverified opinion.


Disclaimer: I am not from Maybank. I am just an average credit card user not affiliated with any bank or fintech, who is forever thankful for the guidance given by many credit card experts here.

This post has been edited by kart: Dec 13 2019, 05:56 AM

From the FAQ:



Given that Maybank TreatsPoints is devalued around November 2019, I wonder whether this amount of TreatsPoints to offset Card Service Tax is still valid, or not. If the redemption rate is no longer valid, Maybank should have updated the FAQ.

Anyway, we really hope that 10,000 Maybank TreatsPoints redemption for RM25 of Card Service Tax per card is still valid.

This post has been edited by kart: Dec 25 2019, 08:28 AM

My Maybank 2 Card Amex expires this year. As such, a few week ago, Maybank sent the replacement Maybank 2 Card Amex, by post.


A week ago, I collected and then activated my Amex Card.


I notice that my replacement Amex Card will expire in 3-year time, instead of the usual 5-year time. Is it standardized now that Maybank 2 Card Amex has only 3-year validity period?


Thank you for your information.

Thank you for sharing your experience, ericlaiys and adele123.


In the same shipment sent by Maybank, my replacement Maybank Islamic MasterCard Ikhwan Card has 5-year validity period.


Perhaps, can we say that Maybank Amex Card has 3-year validity period, while Maybank Visa Card and MasterCard have 5-year validity period?


I thought that for the same cardholder, all Maybank cards will normally expire on the same month and same year. Perhaps, that is no longer the case now.

The interchange fee for credit card transactions paid by merchants should be the same 1.10%, regardless of which credit cards used by customers (Visa, MasterCard, American Express, and so on).

If I am not mistaken, the credit card terminals are by default linked to Visa and MasterCard network. If the merchants want to accept American Express credit cards, the merchants need to pay extra fee to their acquirer bank, to link the credit card terminals to American Express network (via Maybank).

If the merchants are willing to pay such extra fee, the credit card terminals from any acquirer bank (not necessarily Maybank) can accept American Express credit cards.

Correct me if I am wrong. As such, the acceptance of American Express credit cards among the merchants is not wide, probably due to extra fee to link the credit card terminals to American Express network, rather than the interchange fee.

For sure, some merchants may have misconception that it is more expensive to accept American Express credit cards, and that is not entirely true, because Bank Negara Malaysia stipulates that the interchange fee for Visa, MasterCard and American Express credit cards is same at 1.10%.

This post has been edited by kart: Dec 26 2020, 07:23 AM

ClarenceT

Yes, many of us here are aware of that. So, many people, me included, are using the credit cards more often, in order to maximise the cashback.

All credits to those who posted in Places to use your AMEX v3 thread.

Honda The Millennium Auto & Carriage(Jalan Damansara)
HZN Cars (Honda Glenmarie) - Glenmarie

Has anyone recently used Maybank 2 Card Amex, to pay for the purchase of a Touch 'n Go physical card on weekend in TnG Hub in NU Sentral, and obtained 5% cashback?


Thank you for your information.

I am not sure about that.


In the past, I used my credit card to pay for the reload of my TnG physical card, at a counter in TnG hub NU Sentral.


I have not purchased a TnG physical card before at the hub.

tropik and kakalaku,

Did you manage to get 5% weekend cashback, for your TnG physical card reload paid via M2C Amex in MRT and LRT stations?

Thank you.

This post has been edited by kart: Dec 26 2024, 11:17 AM

Will the biller receive the full payment amount?

For example, when I pay RM 100 for DBKL Assessment Bill via SPayLater on posonline website, will DBKL website reflect the full RM 100 for my payment of DBKL Assessment Bill?

Thank you.

For those with Maybank credit cards (conventional or Islamic), after performing a transaction (pin, contactless and online), do you still receive SMS transaction alert?


Starting from last week or so, I did not receive any SMS transaction alert.

This post has been edited by kart: Dec 3 2025, 11:19 AM

Thank you for sharing your opinion.


I am just wondering whether some of us are still receiving SMS transaction alert, after performing a transaction with Maybank credit cards.


I am also curious whether it is possible to still maintain to receive SMS transaction alert, by calling Maybank Card CS, or sending a application form via e-mail to Maybank.


Well, for me, the phone installed with MAE is safely kept at my home. The phone that I carry with does not have any banking apps installed, except a eWallet app loaded with very small amount of money just enough for QR payment.


I just feel that it is just not safe to carry a phone installed with many banking apps wherever I go.


Thus, I really need to rely on SMS transaction alerts, to be informed of any unauthorized credit card transactions at all times.

This post has been edited by kart: Dec 4 2025, 10:05 PM

Thank you very much for your response. Sorry for my late reply.


We are not really Maybank employees, and thus can rely on only sharing our real-life experience in using Maybank CC.


As such, based on experience sharing among us Maybank cardholders here, is it possible that Maybank has discontinued SMS transaction alert?


The Bank Negara and ABM articles do state the migration of SMS which is used for authentication of banking transactions. However, the articles do not mention about the discontinuation of SMS meant for disseminating information.


SMS transaction alert is a SMS meant for disseminating information about credit card transaction to cardholders, and cannot be used to approve online credit card transaction.


Recently, I received a SMS from Maybank, in regards to the Replacement of Shariah Contract for Maybank Islamic Cards.


Moreover, when we install MAE in another handphone, Maybank will send a SMS OTP to us, which is needed to activate Secure2u in MAE in another handphone.


As you said, Maybank will try to reduce the number of SMS sent to customers to reduce the cost. However, Maybank can never fully discontinue sending the SMS to customers, because SMS is still needed to provide information to customers.

This post has been edited by kart: Dec 11 2025, 12:07 PM

What are the differences between these 2 credit cards?

- Maybank myimpact Visa Signature Credit Card
- Maybank Islamic myimpact Ikhwan Mastercard Platinum Credit Card-i


The first credit card is a conventional Visa credit card with minimum annual income requirement of RM 36,000.


The second credit card is a Islamic MasterCard credit card with minimum annual income requirement of RM 24,000.


Are that all the differences?


It seems that other than aforementioned differences, the 2 credit cards have the same features.

This post has been edited by kart: Dec 15 2025, 07:17 PM