QUOTE(jmas @ Aug 17 2018, 05:28 PM)
Get neighbours to sign request. TM don't install is because they see no demand from that area.
or u just try tell them, you'll fund for the installation.
btw, tons of request from 1 person is not enough
Referring to this I agree. You can send strong and multiple request if your neighborhood already have Unifi coverage and they claimed that no more ports in that area for your installation. Spamming their management and authorities will speed up the process. This does not valid to the area has no fiber coverage
It happened to me when I was told they wouldn't install any ports in my area for the current being because there's no demand. Well, I refute their statement because almost every house already got Unifi coverage. I questioned them back why they don't install enough ports to entire row of houses.
I kept pasting notes and notices on the MDF box outside and in all TM point outlets includes all the way from Kerinchi LRT to Menara TM showing that their boss with face picture attached owned me money. AT the mean time I also questioned Najib at the same time why KKM under yours supervision is so lousy and etc and highlight do they still want to win the election a not.
Actually I already have sent some emails to TM stating that if they still give standard reply or read and ignore the mail then they are admitting that they are refusing the installation and going to compensate an amount of money since my house was the only one left out. I also require and insist management staff to call me in a certain period when I was following up using TM live chat otherwise my request for compensation will be valid and TM will liable for a sum of xxx, it turns out that feller just ignored and no calls or replies after xx hours.
It turns out I won the fight due to their decision to ignored and brushed me away during that time. Since they are good in writing TnC then we sure to use them properly and knows how to refute them back. I even wrote a sentence that said if this is still being ignored and not replied for xx hours or the same template is still given then Tm will agree to xxx where it will replace TnC stated by TM.
This post has been edited by leezhijiang: Aug 23 2018, 04:58 PM