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Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back

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janson_kaniaz
post Oct 1 2018, 06:52 PM

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My Week 9 and 10 last transaction also before 8am. Let’s see how they turn out. Also top up BP.
janson_kaniaz
post Oct 1 2018, 07:51 PM

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QUOTE(starry @ Oct 1 2018, 07:24 PM)
Yes I see the same trend in mine.
Wk 6 and wk 7, OTP SMS generated from 66300 received full cashback, I only made 3*60 each week and received RM15 for both weeks respectively.
Wk 8 didn't use the cards.
Wk 9 OTP SMS generated from 68886 zero cash back  rclxub.gif
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My Week 9 all SMS from 68886 and received RM50 cash back.
janson_kaniaz
post Oct 1 2018, 09:33 PM

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I think email PBB is the best way to understand the situation. If there’s enough email to alert them of this widespread error, they will hopefully react to it.
janson_kaniaz
post Oct 1 2018, 09:40 PM

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QUOTE(lilsunflower @ Oct 1 2018, 09:35 PM)
My new (other) theory could be if they suddenly changed their approach to split transactions.


Did anyone do all their transactions consecutively on one card, and all within a short period of time (e.g. minutes between first and last)? If so, did you receive cashback?


I received cashback, but my transactions were across different principals and supps, so no issue of split transactions.
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Don’t think so that’s the reason. All my 8x BP topup quite close especially Week 9 where 1st and 8th topup are within 6 minutes with one single card.

This post has been edited by janson_kaniaz: Oct 1 2018, 09:40 PM
janson_kaniaz
post Oct 1 2018, 09:47 PM

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QUOTE(alexanderclz @ Oct 1 2018, 09:46 PM)
I dun discount the possibilities of error since they rushed to release the cashbacks from week 6 to 9
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took them almost 1 month from week 5 to week 6 release. i doubt they rushed it.
janson_kaniaz
post Oct 2 2018, 09:47 AM

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QUOTE(pvateme @ Oct 2 2018, 09:13 AM)
called them ytd for week8, and CS returned called saying that my last tx was captured at 10+pm, but in fact, i did them around 12am+. so he asked me to send email with OTP as proof. Guess, have to wait few days for the checking. I emailed them the screen capture of my transactions with card number as well, for both week8 and 9. I have few cards, just to make sure they know where to check my tx.
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this is for BP topup?
janson_kaniaz
post Oct 2 2018, 10:28 AM

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QUOTE(pvateme @ Oct 2 2018, 10:01 AM)
yes
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Don’t you think this might involve BP as well?
janson_kaniaz
post Oct 3 2018, 08:07 AM

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QUOTE(ClarenceT @ Oct 3 2018, 07:48 AM)
Even I didn't get CB for W7&8 (my tx completed by 8am) I won't complain or appeal, just send an email to inform PB Card Centre the process was defective and ask them to check properly in future.

But I agree Bigpay shall be excluded from next game, as it is not really fair to the real spenders.
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Define real spenders?
janson_kaniaz
post Oct 5 2018, 01:24 PM

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Got RM50 also from BP topup.

Last topup Sep 3rd 0746. Mixed VS+QV+QMC.
janson_kaniaz
post Oct 5 2018, 09:20 PM

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QUOTE(jiaen0509 @ Oct 5 2018, 09:16 PM)
How to check MCC number?
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call CS and ask.
janson_kaniaz
post Oct 6 2018, 04:49 PM

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QUOTE(lilsunflower @ Oct 6 2018, 04:47 PM)
Doesn't really matter to me whether BP is allowed or not allowed in the future. We've been enjoying these swipe campaigns for many many years. No matter what conditions they impose, its not that difficult to fulfil with some effort and sharing of strategy in this thread. Over the years I've seen the same forummers receive almost 100% hit rate every time, no matter what the campaign terms are.

For now, enjoy this easier BP way while it lasts rather than second guessing the future.
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Agreed.

More challenging? Meh, whatever the rules, there’s always a way.

This post has been edited by janson_kaniaz: Oct 6 2018, 04:51 PM
janson_kaniaz
post Oct 6 2018, 05:29 PM

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I personally don’t like the idea of topping up with BP and withdraw the cash just for the sake of getting the CB. But there’s no stopping that because that’s the feature BP is offering.

I personally topup to use the card for retail purchase. Also it’s a good card to consolidate all quota from different cards so I only need to bring one card out (although risky given sometimes BP may not work).
janson_kaniaz
post Oct 6 2018, 05:41 PM

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QUOTE(mamamia @ Oct 6 2018, 05:39 PM)
True, to me, with combination of PBB card feature and spend more campaign with BigPay , I top up every week to BigPay n use bigpay for all my spending.. I would said use the card as normal/ actual spending rather than withdraw it for the sake of cashback.. withdrawal should be happened only if u really in need of cash in Malaysia or only withdraw at oversea for cash use in that country.. Treat BigPay as credit card, n treat BigPay withdrawal as cash advance.. then u will not simply withdraw..

I’m just a real user and I don mind keep the fund in BigPay for my future usage.. but, I really hope this can continue and ppl don’t just top up n withdraw which ended up the good feature is being remove/ revised to cover the “loss”..
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I’m not even sure banning BP is going to solve the problem as currently we don’t know what’s causing the problem. BP is the easy target because well it’s the most popular feature for the weekly CB but it may not be the actual problem.
janson_kaniaz
post Oct 6 2018, 05:59 PM

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Understandably, there’s a lot of calls to review the eligibility of BP due to the missing cashback. The tone would have been different if there was no mistake by the system but I would have felt the same if it had happened to me.

I only hope PBB finds out the reason because the error might still continue even without BP.
janson_kaniaz
post Oct 7 2018, 10:46 PM

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QUOTE(Joan Loo @ Oct 7 2018, 10:41 PM)
I miss all week 6-10, normal shopee transaction some morning some at 7pm. No single BP transaction. However, my fren who did the same but manage to get rm15,Rm25 and RM15 for those weeks. I have yet to verified the time of transaction but mostly done after 12pm (either shopee or uob payonline or grocery)
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what did you pay for uobpayonline?
janson_kaniaz
post Oct 7 2018, 10:52 PM

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QUOTE(Joan Loo @ Oct 7 2018, 10:50 PM)
Time, TM, maxis (those that previously can get)
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interesting. seems like you’re a legit non-BP case that didn’t get the cashback.
janson_kaniaz
post Oct 7 2018, 11:06 PM

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QUOTE(lilsunflower @ Oct 7 2018, 11:02 PM)
A friend reported to me that his Maxis and Astro swipes (no BP at all) also did not get CB for Weeks 7 and 9. Swipes done at 7-9am, and he is also a long time regular PBB promo participant like me. First time he has ever experienced missing swipes in all his years.
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To be honest, if without BP, I would have swiped for those two merchants also, which was what I did in the previous promos and gotten cashback as well.
janson_kaniaz
post Oct 19 2018, 07:10 AM

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QUOTE(jkngo2003 @ Oct 19 2018, 12:22 AM)
Another successful appeal by email for my wife. Cash back in today.
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good luck with fraud cases later


janson_kaniaz
post Oct 22 2018, 11:11 PM

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So far for Week11 it’s pretty consistent so safe to say the system is back to normal but man is it getting more competitive.
janson_kaniaz
post Oct 23 2018, 08:56 AM

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QUOTE(alexanderclz @ Oct 23 2018, 08:53 AM)
not really. my gf last transaction done at 808am no cashback.
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if you've eliminated all the obvious reasons like time zone difference, no utilities etc, you can raise a dispute for sure. Looking at others >9am the cashback was not exhausted yet, so if I were you, I would triple check if i have checked all the boxes.

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