If you need more information, can pm me for how I successfully appealed via email and gotten my cc after being rejected 2 times within 2 months period as well.

I felt like the IVR is kinda delayed in status updates. Last time I just talked to their CS to inquire on my "the latest latest application status" directly even tho my status replied from the IVR was still "pending for documentation".

Proceed to be informed that my application was unsuccessful. Dropped them an appeal email right after that. But I did not cc BNM for my case.

Does anyone knows if online payment (not autodebit) to GE insurance eligible for QMC cashback?

SPEND NOW 4 MORE- WK13 50.00 CR

Week 14 CB credited

Can you show me anywhere stating its 0% upfront flexipay for Quantum cards transaction? I only found this:

https://www.pbebank.com/Personal-Banking/Pr...y-Plan-(5).aspx

Say I've just swiped RM 3000+ for new phone with my Quantum Visa, I can now convert it 12 months instalment to flexipay with 0% upfront and interest fees? Am I getting it right?

This post has been edited by beaverknight: Oct 26 2018, 05:40 PM

Yea I just called to CS to convert my latest big purchase to flexipay 12 months. At first the CS was offering 6 months 0% interest but then I asked her isn’t quantum card offering 12 months 0% ? Then she processed it to 12 months conversion for me. All done within minutes. *thumbs up* thanks sifus

Btw is there any notification like an SMS for successful flexipay conversion prior to our statement date ?

This post has been edited by beaverknight: Oct 27 2018, 11:01 AM

Hmm I didn’t get the sms yet though, it’s been a day. Could it because of the transaction is not posted yet?

This post has been edited by beaverknight: Oct 27 2018, 04:49 PM

The amount posted is only showing the full amount that I purchased in unbuckled transaction instead of the installment amount. Guess I’ll call CS again tomorrow if still not receiving the sms.

Well true I’ll do it now.

Update: just called another CS for flexipay request and instantly received the sms:
RM0.00 PBB card txn at PLACE for RM3xxxx has been converted to 12 months instalment @.00%

Thanks @cybpsych for the advice. 😁😁

This post has been edited by beaverknight: Oct 28 2018, 09:23 AM

Faced the same situation as well. OTP keyed in but showed error for topping up. But then the amount is credited later into the well loved prepaid card.

Usually how long does it takes for PBE to update the unbilled transaction from full amount to flexipay installment after receiving the sms?

I see, from your previous post it took 2 days. Alright thanks.. :

Btw its been 3 days since I've converted to flexipay but its still yet to reflect on my unbillled statement. Gonna call CS on this but keep unavailable.

Just called PB Cs again for checking, she said will update again for me and I received another confirmation sms again lol. And told me to expect updates in my online account later and my next statement. Shall check again tomorrow for a peace of mind else have to fork out almost 4000 at one go lol.

Double post


This post has been edited by beaverknight: Oct 31 2018, 03:05 PM

Last time when I opted to collect my credit card at branch I called everyday until they recognized me and told me will give me a call once the card arrived at branch Not sure if they will actively call their customer had me not bugging them every 24 hrs. But then I did received an sms from PBB informing me to collect my card at the branch but that was 2 weeks after I've collected it Not systematically efficient i guess.

This post has been edited by beaverknight: Oct 31 2018, 03:04 PM

This might be OT but I'm receiving such call due to PB Credit Cards. Have you guys ever received calls from PB that selling you insurance policy from AIA? This CS is hard selling her policy while trying to make so called "pendaftaran mudah atas talian" on behalf of me without my consent. I only able hung her up after 30 minutes of listening her speech... But I did ended up giving her my house address, does it matter anything?

double post

This post has been edited by beaverknight: Nov 5 2018, 05:47 PM