169 MYR for 500mbps, can you show everyone with a screenshot here. For further dispute

Wow someone get on our fruite nerve. I need a precise date here too I dont care. Since I'm paying a Premium rate

Lets write to gobind twitter him and I will blast email for the upgrade.


Are you jeopardize your own upgrade for now? For the first time, I saw someone else looking to roll-back not moving forward. Wonderful


I been waiting since 1st week of August when the upgrade is made available for trial. They are testing my patience now, I'm looking to drop them a complaint letter very soon.

Maybe, I will give it a go and call them when I back in Malaysia. Check with network engineer and their respective managers to expedite my case, since they offered me with their named card previously

Otherwise I definitely send a harsh letter to their CEO or Gobind. Bombard them in social media is another way, to show how dysfunction they are.

Live chat and call center agent going no wonder . They are just like a puppet for you to vent your frustration

This post has been edited by newbienew: Sep 6 2018, 12:20 PM

Gobind no time to entertain your reply, likely his secretary

I bet they upgrade base on the year you signed up unifi?

I signed up on the year 2015 and obtain the upgrade last year Feb 22 to 50mbps.. Waiting here still.. So far we could see loads of 2014 getting

Can you recall when did you get your Thank You Campaign date and precise. The year you sign this up

Fairly close to mine, hope I be getting soon

This post has been edited by newbienew: Sep 11 2018, 08:26 PM

I'm devastating soon, I paying premium rate 199 for 50mbps.. Where the hell is my Turbo

I will update my case, checking if I get the Turbo to 500 mbps tomorrow. I force them to do an order like you just, its unfair for them to keep me wait and I m paying more than you.

Now at PONR status, hopefully order close properly. Perhaps fruitie you can check your order status for now, if they raise accordingly for you.

This post has been edited by newbienew: Sep 14 2018, 10:42 PM

Note 8 could delivered such promising result. I'm having the same router as you. Looking forward for the upgrade tomorrow. I will review my gear and performance

This post has been edited by newbienew: Sep 14 2018, 11:14 PM

Are you flashing 3rd party firmware to archive this result?. I'm still with global firmware up-to-date

This post has been edited by newbienew: Sep 14 2018, 11:24 PM

Cool will test out on my uncle note 9 and my new brand new iphone XS Max next week. Which Wi-FI card will beat =) it

I will IM you personally if I the Turbo got upgrade by tomorrow, share you the trick without walk into store. Waste of effort and car petrol. I'm based in Singapore now I sort it out with typing only

Hi Fruitie, as I share last night, I force them to raise order for me upgrade. I don't even need to walk down to the store and out of the country at the moment.

Order triggered yesterday night and completed this morning.



This post has been edited by newbienew: Sep 15 2018, 09:31 AM

That is true, I'm sick and tired of waiting for one month. Live chat agent won't help, based on my judgement . I will say their work is fucking dysfunction

- I been seeing a loads of people upgrade on April 2017 Thank You Campaign. Obtain the upgrade earlier than I was, I felt emotional unstable paying for premium price

- We have a lot review here on staff close our case even complaint to MCMC. It's all depend on how you all twist around the words with them honestly, stay firm with them. Nag until they cannot stand you, what you complaints must be reasonable .

This post has been edited by newbienew: Sep 15 2018, 09:39 AM

Equipment : Huawei HG8240W/ASUS AC-86U

Here is the result, after asking for a cheeky upgrade .

I did a speed test on different region. i.e Australia, LA, London.
- The speed test cap for download at 130mbps++and UL at around 40-60mbps. Anyone facing the same issue as I.
- Ping would be around 150-205






This post has been edited by newbienew: Sep 16 2018, 12:19 AM