QUOTE(JuneResources @ Oct 23 2019, 03:09 PM)
Same as mine one, complain via MCMC keep close my report.
I straight call to MCMC, I see from the system "RESOLVED".
What means of resolved? Oh Ya~~

I until now haven't meet TM come to my place before oh..
And I don't see any unifi equipment in my house yet.
So this report auto closed after 15 days, is it?
OR which person-in-charge close this report ya? Can I direct speak to him/her?
Keep pushing and harassment them 2 times per month..

U can actually see the person name that close ur ticket.
the TM CS that always close my ticket name is :Muhammad Hxxxx
This guys just never ever read my msg on the report. He just keep fking close my report. Until one point i cannot take it.
I open another report just to complaint this guy. He dont even dare to call me, until he got the news saying my area will finally deploy Unifi.
In the call he wanted to close my report as well. Which really pissed me off, U dont FKING close the report until u solve the issue!
I fking scream at him that time, i really cannot brain this person.
Until today my report remain open