My parcel from Japan arrived at Malaysia yesterday and now being held by customs. I called +603-87773680  and they confirmed it. Item location currently at KLIA Sepang and I appointed Pos Malaysia as the middleman. This is the first time I kena such case so I don't know how to solve. They said I have to attend Pos Malaysia cawangan LCCT Lama to do clearance and I really don't understand how I should work it out.