Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers
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 Jan 30 2019, 05:57 PM
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#1
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Junior Member
918 posts Joined: Aug 2009 
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If I request for a refund - which is applicable due to change of mind, will Lazada reimburse the discount codes (2 were used during purchase - from the store & credit card discount) for future purchase?
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Mar 22 2019, 06:53 AM
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#2
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(voncrane @ Mar 18 2019, 11:19 PM) Lauch App > Accounts > Group Play. How to play this? I created a team and I realized everytime I clicked 'invite' the link appears to be different? My friend clicked on my link but it shows error and unable to join my team. Then I can't join other team as I'm already in a team.. But then no-one is able to join the team. Why? Something I don't follow? How do I quit my own team?You are welcome.  |
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Mar 23 2019, 10:27 AM
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#3
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(enixcv123 @ Mar 23 2019, 12:14 AM) it didnt refresh at 12:00am just now :-( QUOTE(monodevil @ Mar 23 2019, 04:11 AM) feel sorry for u bro. Just check at 12 am or 12 pm daily till 27 march. Hope lazada generous to provide it back Same here, was waiting at 12am for vouchers to be refreshed - it didn't!Btw, how do we use the Lazada wallet $$ than we earned from group play? I tried to check out items, is there a way we'd apply the cash rebate? This post has been edited by starry-starry: Mar 23 2019, 11:30 AM |
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Mar 26 2019, 08:56 AM
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#4
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Junior Member
918 posts Joined: Aug 2009
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I've collected several shop vouchers to use during 27.3 sale, may I ask these shop vouchers will be automatically include even I make the purchase together? Or I have to make separate order so that shop vouchers can be applied?
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Mar 27 2019, 01:09 AM
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#5
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Junior Member
918 posts Joined: Aug 2009
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Anybody can tell me how to add credit card? I can't seem to do so when I clicked payment options
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Mar 27 2019, 01:21 AM
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#6
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(Farlz_89 @ Mar 27 2019, 01:17 AM) maybank code finished already I know that's why I am trying to use other bank codes but I can't seems to be able to add my credit card in payment option - anyone could help? When I manually updated CC info upon check out, the discount didn't apply! |
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Mar 27 2019, 01:49 AM
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#7
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(Farlz_89 @ Mar 27 2019, 01:41 AM) End up i bought my item at shopee lol  QUOTE(KopiChia @ Mar 27 2019, 01:45 AM) Did you add the code? My seems to be deducted MBB fully redeemed so I thought to change another CC - code is available but it didn't deduct so I ended up cancelling my order - how to add new CC? Can't do that in payment option, manually added CC during check out then the discount doesn't apply.. At last I thought to use my Lazada wallet to buy the canx order, but kept receiving error message n told to contact CS. Anyone knows their email address? |
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Mar 27 2019, 01:56 AM
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#8
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(monodevil @ Mar 27 2019, 01:51 AM) can u share the error code ss? 'Ops! Something went wrong with your order. Please contact customer service to address the issue' 😓😓😓when u made a purchase and cancel multiple time in short period, lazada may detect suspicious activity. if true, u will not able to make any purchase or even topup your wallet I did made another purchase successfully, just not the one I had canx. What kind of suspicious activity they suspect? It's like wasting my time and I hope tomorrow d codes r still valid QUOTE(KopiChia @ Mar 27 2019, 01:52 AM) Easier wait working hrs go to their help chat in their site/app I think type word "live chat" to talk to real person. Is it the one chat with Cleo? |
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Mar 27 2019, 02:08 AM
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#9
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(monodevil @ Mar 27 2019, 02:01 AM) click cleo and then type livechat. u will be redirected to lazada CS and not the robot  QUOTE(KopiChia @ Mar 27 2019, 02:04 AM) Yes at the moment you try it will popup below message instead Thanks then I'd better go to sleep now..I hope it will be OK tomorrow morning when I try to check out, lazy to get in touch with CS Oh shit! Just realized the item I wanted to buy the price has gone up! This post has been edited by starry-starry: Mar 27 2019, 02:13 AM |
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Mar 27 2019, 10:08 AM
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#10
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(KopiChia @ Mar 27 2019, 02:04 AM) Yes at the moment you try it will popup below message instead CS claimed bank code can't be applied on promo item, is it true? Now the items I wanted to buy price already increased, really frustrating!And I still can't make payment with same error message, the CS wasn't helpful at all! Any email address I'd drop a complaint? So I thought to try to buy other product, I can't apply RM17 Lazada voucher - it seems stuck at the items I can't check out! This post has been edited by starry-starry: Mar 27 2019, 10:34 AM |
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Mar 27 2019, 11:19 AM
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#11
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(wokies @ Mar 27 2019, 10:45 AM) yes..it is...total amount is rm 413 and my wallet is rm414....still unable to pay..no point using wallet like this.. Same here, I can't make payment for the product I want to purchase since midnight. Already cleared cache and logged out many times.. Chatting with CS also didn't help me solve my issue.. Regret topping up my wallet now! |
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Mar 27 2019, 11:46 AM
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#12
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(ziniowong @ Mar 27 2019, 11:23 AM) They don't understand the problem. They keep asking me to reinstall the app and click the pay now button. The problem is there's only top up now button for pending orders. Now they ask me to pray and wait for 24 hours They didn't ask me in uninstall and install app, only clearing cache & log out. Seriously a waste of time! They told me to wait 24-48 hours, I wonder they'd ever update us the status. By then all vouchers already are no more! I thought to buy other items, can't even apply RM17 Lazada voucher cuz it was stuck with the items I can't check out.😠|
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Mar 27 2019, 11:58 AM
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#13
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Junior Member
918 posts Joined: Aug 2009
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Deleted
This post has been edited by starry-starry: Mar 27 2019, 11:58 AM |
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Mar 27 2019, 12:59 PM
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#14
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Junior Member
918 posts Joined: Aug 2009
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Anyone knows if Lazada RM17 non electronic voucher is still valid?
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Mar 27 2019, 03:07 PM
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#15
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(BenYeeHua @ Mar 27 2019, 02:13 PM) When you collect it, it will be valid until it expired, for now, it is just not available for collect anymore. :thumbsup: Then it's crazy! That stupid voucher is stuck with an item I can't check out - keeps popping error message and I can't use it for other items even above RM130 |
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Mar 27 2019, 04:14 PM
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#16
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(BenYeeHua @ Mar 27 2019, 03:15 PM) Yup, it also don't allow you to change method of payment, or repay again. No, the items are still in my cart so when I click to place order I can see the RM17 code but I can't proceed payment with error message.. But I can buy other items.. Problem is I did place order during midnight but it didn't capture the bank code so I canx payment.. I dunno what's the problem with Lazada.. I guess you means that voucher is stuck with an item that you can't make payment? If yes, cancel that order and the voucher will come back for you, it is stated on the Terms and Condition of all vouchers.  |
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Mar 27 2019, 05:10 PM
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#17
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(TreassureHunter @ Mar 27 2019, 04:52 PM) all items now i try to buy, it will pop out That's the exact message I've been receiving since 12am and I can't buy the items I wanna buy at all whereby price also increases already!!! Chat with CS twice, no solution yetOops, Sorry, something went wrong on your order. Please contact CS to address the issue |
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Mar 27 2019, 11:18 PM
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#18
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(wokies @ Mar 27 2019, 10:19 PM) i already place 2 more order..to clear the rm7 voucher..and it pass..only this item..dunno what happen... Same here la.. I've facing this issue with the product I want to buy since midnight. Contacted CS twice but no outcome, I just can't place order for the items as error message keeps showing up. Then the item I wanna buy price already increased! I gave up already.. Just regret topping up my wallet.. Bought more stuffs from Shopee in the end.. and seller already jack up the price from 445 to 455... |
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Mar 27 2019, 11:50 PM
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#19
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(wokies @ Mar 27 2019, 11:23 PM) lazada seems like tracking the app...when view on desktop browser...clear the cache etc..the price back to normal..add it and go to app..but still cant use the voucher on the app..not sure how to clear the app. QUOTE(BenYeeHua @ Mar 27 2019, 11:25 PM) Just go to your phone setting, app manage, click on lazada, clear all data. Did that - didn't work still but the price of items I want to buy doesn't reduce to the earlier lower price like yours.Some phone easier, just click on multi windows button, then hold on lazada app, app info, then clear all data. :thumbsup: QUOTE(wokies @ Mar 27 2019, 11:33 PM) still the same..surrender already...not using lazada wallet anymore..if not can make dupe acc and use the code Me too, regret topping up my wallet.. Anyone knows how to check rebate earned from Group Play has been used? Like how much is left etc. |
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Mar 28 2019, 03:18 AM
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#20
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Junior Member
918 posts Joined: Aug 2009
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QUOTE(Maxieos @ Mar 28 2019, 02:24 AM) This round , I can't seem to find any good deal and most item OOS less than 10 minuites besides , hard to find voucher and store voucher minimum buy normally very high. Wait ~ I'm new to the wallet thingy, I just topped up this round to enjoy rebate but didn't get to use up the balance. R u saying the money in our wallet will be expired? How possible as it's our money that shouldn't be any expiry setLaz really offset us is wallet cannot withdraw and shipping fee.If they can improve them , it'd be the best deal. Wallet expired should be 1-2 years and able to withdraw and no crash and lag. Shipping fee , just turn back to basic free shipping To cover the cost just impose 1% like most online shope will do. |
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