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> Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers

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starry-starry
post Mar 28 2019, 11:48 AM

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QUOTE(BenYeeHua @ Mar 27 2019, 11:51 PM)
Hmm, out of idea... there is no TAC for the voucher code, just stated App only and min RM 399. sweat.gif

I guess that's why the voucher code is still available, as most people can't use it. laugh.gif
console.gif

Check the history?
Or the Balance Details, the expired one is rebate earned. :thumbsup:
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There's no 'expired' in my account balance so perhaps I used up the rebate earned. They'd have made it easier to understand ie stating on the rewards already used etc.

QUOTE(BenYeeHua @ Mar 28 2019, 04:59 AM)
For cashback money, yes.
For refund(pay by bank but refund in wallet), yes, but you can withdraw it la, just remember, never use it directly, withdraw it first, as if you using it and get refund again, the money will count as wallet money and you will never ever allowed to withdraw it, unless you close your account.
UniFi, TP link AC1200 v1.

For Asus, got money? wait for big Red Money, hope for your luck, grab for it.
If grab the biggest value like - 555 RMB, follow Taobao Facebook page, copy and apply the biggest Promo Code (limited stock, can reduce 250-300 RMB more), stack it with your lovely Red Money, then you can purchase for your Asus AC86U from other Tmall shop with just like RM 250-400. thumbup.gif

You can do the same for other like Mi Robot, Smart Phone and other stuff, just you dare to use it without any warranty or not. tongue.gif
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OK, so if I have top up amount with rebate earned from group play - logically Lazada would deduct the rebate first right?

QUOTE(WannaGetBuffed @ Mar 28 2019, 10:23 AM)
I think i bought too much toothpaste bodywash and liquid detergent......can last until 2 years
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Wow! You r insane 😂😂😂
starry-starry
post Mar 28 2019, 12:36 PM

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QUOTE(ziniowong @ Mar 28 2019, 08:59 AM)
wallet issue still not solved...it's been more than the promised 24 hours now
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Mine isn't wallet issue but unable to buy items in my cart. Problem's been resolved now but all the vouchers already expired.. This is just crazy!

starry-starry
post Mar 28 2019, 03:30 PM

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QUOTE(kaiserreich @ Mar 28 2019, 01:14 PM)
Liquid detergent can separate if you left it too long.

Not ciplak brand, it was dynamo.
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QUOTE(WannaGetBuffed @ Mar 28 2019, 03:18 PM)
i bought breeze, goncang a bit cannot mix it back?
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I heard laundry detergent best keep for a year so don't buy too many to store better - there will be sales coming and you'd buy more by then.. Toothpaste got expiry date so OK I think
starry-starry
post Mar 30 2019, 04:05 PM

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Lazada group play is only for limited time or have always been there? Any limit set how much rebate we'd use for every purchase?
starry-starry
post Mar 30 2019, 10:49 PM

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QUOTE(starry-starry @ Mar 30 2019, 04:05 PM)
Lazada group play is only for limited time or have always been there? Any limit set how much rebate we'd use for every purchase?
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Anybody can advise whether Lazada sets any limit for rewards we earn from group pay to use for each purchase? Such as 30% of the item price is applicable.

starry-starry
post Mar 31 2019, 02:15 PM

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QUOTE(voncrane @ Mar 31 2019, 06:14 AM)
None.. You can spend it all in one shot.
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That's great! Thanks.

QUOTE(wokies @ Mar 31 2019, 11:09 AM)
anyone know why my acc said violating the group play tnc?...its been from first day already..but i can collect and use other voucher..on the tnc its not clear which part that i violated
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I used my phone logging into 2 different accounts to join group play, I did receive a message saying I violated something something.. Didn't try again after that, so far not coming banned or anything.

QUOTE(BenYeeHua @ Mar 31 2019, 01:20 PM)
Can be same IP address(like you and your family) join the same group, or same device but difference account, or a duplicate new account to spam using the "new customer" voucher and group play.

Or paid using the same credit card number but difference account, all will lead to violated the TnC.

Maybe you should think again, did you do anything that too strange enough that causing the system think you are duplicate, and yes, using Adblock or ROOT smart phone also count as suspect action for the system.(that placed on US biggrin.gif )

And ya, if someone using a duplicate account in your group, and causing the whole group getting ban, YES, possible. hmm.gif

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Wow.. I didn't know someone who is suspected of having dupped account could cause the whole group getting banned - that's so unfair!
starry-starry
post Apr 1 2019, 12:44 PM

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QUOTE(BenYeeHua @ Mar 31 2019, 04:24 PM)
Hmm, nice that they got warning first.
Hmm.. Anyways, that's just my guess, just a brainstorming to find out what did he do, can getting himself half banned(or shadow ban).

As Lazada is a field test for Taobao, I can say lot of thing that I never saw on Taobao had been tested on Lazada, including putting the Verification server on US, so the bot (including normal user la) will having big latency of at least 150ms (450ms if including DNS lookup + TLS hand shaking) for placing every order, collecting every voucher etc. tongue.gif

And yes, Taobao got shadow ban too, like unable to obtain Red packet, then you know you had been shadow ban, but unlike Lazada, you can get unban by behaving as a normal user(purchasing items for few month la). icon_rolleyes.gif
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Does this has anything to do with the reward amount received for group play? The amount is different sometimes even the team is full with 6 users..

starry-starry
post Apr 2 2019, 11:37 PM

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QUOTE(starry-starry @ Mar 30 2019, 10:49 PM)
Anybody can advise whether Lazada sets any limit for rewards we earn from group pay to use for each purchase? Such as 30% of the item price is applicable.
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QUOTE(voncrane @ Mar 31 2019, 06:14 AM)
None.. You can spend it all in one shot.
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Let's say my balance details are RM100 (deposits) & RM20 (rebate I earn from Group Play).

When I purchase a RM18 item using E-wallet as payment, does Lazada deduct from RM20 rebate or RM100 deposits? How does it even work?
starry-starry
post Apr 3 2019, 08:12 AM

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QUOTE(voncrane @ Apr 2 2019, 11:55 PM)
For this? I honestly have no idea which is charged first.. Though if "greedy-wise", they should deduct the GP rebates last, as it has a much shorter expiry date.. Kinda like how telcos manipulate data usage.. Me? I've been lucky to be able to have purchase amounts that use up all the funds in the wallet..
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That's my concern too, I've some rebates earned that r going to expired soon and I still have some top up balance which I don't plan to use yet.. I'm looking at some cheap items to buy to use up the rebate plus abit of my top up balance.. Anyways, will try out to find out!


QUOTE(annoymous1234 @ Apr 3 2019, 01:08 AM)
Did u guys manage to join or start a group again after this warning? If yes, how long is the cool down time?
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QUOTE(wokies @ Apr 3 2019, 02:42 AM)
can join..but cant claim the group play reward..consider ban already..haha..
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Yes, I can still start/join group after receiving the warning but I don't recall anything about the group rewards.
starry-starry
post Apr 3 2019, 02:03 PM

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QUOTE(annoymous1234 @ Apr 3 2019, 01:45 PM)
Mine out of the sudden show the message, now I can't start or join a new group
How long did u waited after the message?
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Actually I was trying to use my another account to join the group I created but it said I violated something so I didn't use that particular account to join group or whatever - maybe that's why I didn't notice any difference since I simply didn't use that account later.

This post has been edited by starry-starry: Apr 3 2019, 02:04 PM
starry-starry
post Apr 3 2019, 08:00 PM

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QUOTE(RicoT @ Apr 3 2019, 04:36 PM)
Got a question, I have a package cleared kastam but tracking says it will be hand over to LEX MY. Been hanging for quite some time. How do I contact LEX MY/Lazada to get it moving?
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Logically a local logistic should pick it up for delivery.. Is it updated in your account which courier is arranged for the delivery?
starry-starry
post Apr 3 2019, 09:25 PM

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QUOTE(RicoT @ Apr 3 2019, 08:50 PM)
LEX MY

Last update is...

22 Mar 2019 - 13:12 Package has passed customs clearance and will be delivered shortly.
21 Mar 2019 - 00:15 Package has arrived in Malaysia.
20 Mar 2019 - 19:45 Package is on the way to Malaysia.
16 Mar 2019 - 21:23 Your package is in the process of being shipped out to LEX MY.
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That's indeed many days already.. Why not u try to chat with Lazada customer service via the live chat? See if they'd help u out.
starry-starry
post Apr 3 2019, 11:08 PM

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QUOTE(RicoT @ Apr 3 2019, 11:06 PM)
Nope, I tried today daytime, it will redirect you to this CLEO AI chatbot as well.
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Type "live chat" to talk to a real CS tomorrow morning.
starry-starry
post Apr 4 2019, 02:04 PM

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QUOTE(lkoky @ Apr 4 2019, 10:44 AM)
LZD customer service getting close to none already
tried to contact CS regarding my order that no show... CLEO is useless, and live agents are always all busy.
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CLEO is useless, I actually think live agent is useless too. Besides long waiting time, they can't help with the issues. Acting more like a middle person only..
starry-starry
post Apr 5 2019, 11:54 AM

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QUOTE(annoymous1234 @ Apr 5 2019, 07:57 AM)
Is it just me or is the group play giving out less to leader? I thought each member join, u as leader get 50 cents. But sometimes others join and u don't get any
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That's d part I don't understand neither, I posted a similar question before but didn't get any response. I wonder how the rewards amount works cuz it's different everytime!

starry-starry
post Apr 5 2019, 09:17 PM

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QUOTE(shirohamada @ Apr 5 2019, 12:57 PM)
i used credit card.
it was just a general automated email.
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They should refund to your credit card since u paid by credit card.

QUOTE(shihnobie @ Apr 5 2019, 03:36 PM)
they already blocked me from playing. violating T&C. tak tau violate apa pun lol  rclxub.gif
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QUOTE(techjunkie @ Apr 5 2019, 04:26 PM)
Me too....been getting the same violating t&c msg for a few days already... mad.gif  mad.gif
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QUOTE(annoymous1234 @ Apr 5 2019, 04:49 PM)
I too been getting this message on and off. Didn't violate anything also, definitely they mess up something
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Probably suspicious activities are detected in your accounts.

starry-starry
post Apr 9 2019, 10:58 PM

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QUOTE(alvintan84 @ Apr 9 2019, 03:26 PM)
Dear all lazada app guru, can you use all the rebate (accumulative coupon) in wallet for a single or two item purchase at a go? (Those coupon I get from Lazada birthday Group play event previously)

Would like to know before i top up my lazada wallet (by going to 7-11, top up rm10) Thank you!
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Not a frequent Lazada buyer but I do have rebates earned from Group Play with some top up amount in Lazada wallet. I just made a purchase just now cuz some of the coupons are expiring soon, I bought 1 item from 1 seller only and the amount was deducted from rebates that I earned only. Hope this helps!
starry-starry
post Apr 15 2019, 12:13 AM

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Quick one.. Can I apply discount voucher code that I buy from Boost and pay with e-wallet? I think OK since I can apply the voucher code before check out the item. Still want to confirm before I buy the voucher from Boost. Thank u!
starry-starry
post Apr 15 2019, 12:56 AM

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QUOTE(xeon1989 @ Apr 15 2019, 12:26 AM)
Can.
Same applies to any cash vouchers.
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Thanks! Just bought the discount voucher and used for my purchase in Lazada, too bad the store initial discount is not applicable after I applied the code I bought from Boost. Anyways, the discount value is higher than the one store offers. So I guess we can't combine both discounts then?

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