QUOTE(Maxieos @ Nov 2 2018, 10:11 PM)
Thanks , looks like you really kind to reply my question.
1.Issue voucher solve
Good.
Nah, just like to help people.
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2.I don't know much about Taobao , but about seller did not replying or even ignore , reject , blacklist and etc.Do they have a reason need to fill up on the reject/blacklist buyer ?
It is not like a forum here , sometimes buyer message the seller but seller can just blacklist them without having approve from Taobao ?
If seller selling fake product , after ignore , buyer can't reply on the product they bought and seller can just delete the comment ?
2. Well, the black list feature is a third software feature for Taobao, so I don't think it is available on Lazada.
On Taobao, they normally blacklist person that purchase and give low rating, which is very hurting their shop, and they prevent these low rating buyer to make order, that's all.
Give permission to the seller to reject the buyer too, it is good or not, I don't know, but it did protect the seller from buyer troll, while protecting bad seller.
And it is a trouble just like now, you can having thing purchased at the discounted price, but the seller just a troll to providing lowest price to attract people that might be the future customer to remember their shop, then for people that ordered the items, they will cancel the order using wrong price, out of stock etc.
But ya, so far the seller can choice to not approve the comment that you given, which is kind of blacklist as well.
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3.Yeh ,changing the address is not much useful here.Laz on changing address is fine as it also helps to keep track on user location.Sometimes it may helpful at new year time where you'll be back to your hometown for holiday a week and address can be change and direct to where you are.
Good implementation.
3. Yup, for big holiday which having delay like 1 or 2 week on delivering your package, then you might be at home town, or back to your house already.
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4.I suggest it should be a best mandatory to have CCTV recorded but hard to convenience every seller to get one.Maybe mall seller , Sometimes I saw a posted item fake , milk powder dent but seller blame delivery when buyer reject and no one knows who is actual reason of it.Item break and DOA.
Sometimes is unfair for seller if it happen on delivery process and unfair for buyer if item was fake.
4. A CCTV is not expensive, just using a home CCTV IoT camera is enough, but the seller lazy to implement as you need to stand in front/under it each time you want to package it.
As it is a rare case, then why need a CCTV then?
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5.Just like lelong charging delivery more expensive than the product.
Sometimes , malaysia here , price once up never goes down.Seller wait for event like 11.11 and hope some unknown buyer about the price gap bought it.
As you said , can't do anything.Maybe laz system can alert updating the price seller every month for product the sold.Just like how notification telling seller price did not revised/update for 6 months.
5. Ya, we are lacking third-party price tracking service that is useful, in China they has UserScript that can see the price just when you browsing the item page.
But in this case, just add to wishlist for lazada, it will record down the price when you has added to the list, and you can see the current price, but of cause you can't see for the shipping fee.
For Shopee, it is add to cart just like Taobao, it will showing the price updated, but it is a bit of trouble as all items are ticked as default.
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6.Didn't know about china but as we know , most of us working and some rules or not appropriate to send to Comapny office.Self pickup would be the convenience but very less of courier service doing it.Poslaju ezibox limited location.PGEON point is good , supported by 99speedmart and myNEWS as collect item location.
If we can collect ourself near our location , no need to set the date/time for delivery.
No one is going to let someone keep own item on other place for a week
If you bought a product , surely we wanted to get is asap.
6. Ya, just you know, one last step, if Alibaba want to implement this, they might just purchase PGEON, then provide the service that allow you to choice the nearest PGEON point to helps you collect the item, and having SMS or APP QRcode to verify it is you.
They already has the similar service on Taobao which is still the CaiNiao, so if they just really trying to copying good feature/services from Taobao, then this might be implemented in the future.
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7.Search function is really hard on laz.Sometimes need to type so specific and my last search store was not listed again on my second attempt.
Like I search for Milo , shop A-G shows up but if I quit and search again , some shop is missing.I check the shop again still selling.
don't know how they code the search algorithm :shake:.
Don't know when they can improve , even shope/lelong get better search result than laz.
7. Ya, the only thing that works is the filter(like how much the price etc), as it is just a simple filter.
For Taobao, it is depend on your location as it is a huge land, unsure for Lazada algorithm.
For Shopee, they also do the same thing, when I choose Top Sales, it is not showing in order of Top Sales, it is showing in order of Top Sales in month, or whatever shop that paid for ads location.
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8.Laz wallet is good but you can't draw out.Like I topup RM100 into the wallet but I can't draw out if I wanted the $ urgently.It's not a telco prepaid topup.Not sure about alipay , never use before.
Does laz wallet had an expiry if we didn't use the wallet $ for a year after created ? I remember they have some expiry on rebate.
8. They don't want to implement big enough like WeChat Pay or Boost App, so they don't allow draw out, which many people don't like it, but I guess their current target is forcing people to purchasing again on Lazada, which it might getting bigger in the future if they saw there is a chance.
But, ya, if can't withdraw(excluding the refund la) then it is petty much useless, unless you has lot of money la.
Unsure for the expiry, as it is your real money, need to deep into the TnC to know about this, and I also know that you can close it, which will force all the money to be draw out to your bank account.
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9.1st come 1st serve voucher is a marketing by every e commerce website, but I just hope for reserving the time.
The only option is to add all the withlist but testing the voucher applicable on those withlist will be time consuming and by the time we tested it works , voucher gone.
Should have an option to implement like shopee where voucher can be apply when we claim it.
Not store voucher and what is the promotion code on taobao you mention ?
9.The problem is when you reserve it, it means you don't paid for any product yet, if you reserved it but don't purchase any product, then it is wasted.
So when you giving those voucher to be claimed, it means you also need to count how many people will be claim and dump it, or claim and use it.
But ya, for Lazada you can also check the items list for claimed voucher, which items it can be applied, but not for voucher code la.
And voucher code means that, you can only make order by using that voucher code, and no more discount from Lazada collected voucher will be applied.
For collected voucher, it can be added up like shop's collected voucher + Lazada collected voucher, and you can just tick all items in cart and pay for it in once.
Not apply the voucher code for each shop one by one, at this rate, the buyer will give up or the voucher will be used up or the item will be out of stock.
For the Taobao, you can ignore it, just they implement this voucher code feature to letting us claim for it on time, instead of having a red envelope that you can just claim every 10 AM before the event.
It sound great as the value has been increased from -200 to -555(and increase chance to yes or no, instead of getting like -20 only), but it is worst for such a big event on China, as every items will be extra discounted and extra gift given if you make order in between 0 - 1 AM, so every items that you want to purchased will be out of stock when you want to apply for voucher code after 12 hours of the event.
So ya, I still like reserved/claim, but it is a headache for seller and platform, as they need a fixed budget for the promotion discount, this is also why the discount value increased for Taobao, as they know it will be people paying for it, instead of claim and dump it.
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Buy first regret later will be a burden to seller and delivery too.Example , I can simply add a bunch of product to meet the applicable min purchase voucher , let say 10 but I only need 4 of it.
Let it delivery the 4 and reject all the other 6 items.
That is what i mean reserve voucher to have a buyer to slowing find what they need to buy and not to rush.
Well, unless the seller shipping multiple package to you, you can't reject all other 6 items while accept the 4 items you want.
For now, you can only reject the order that you made and return all the items in that order.
QUOTE(Maxieos @ Nov 2 2018, 10:11 PM)
I think he attend the laz event and get to know more information on it.
Nope, just a student, as stated before.
As Lazada is a company under Alibaba, so code reuse is a normal thing, which you can see the shadow of other Alibaba products on it, with a few hidden bug too.