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> Complaint against aKiSuSu

nessus
post Aug 10 2018, 09:46 PM

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Junior Member
215 posts

Joined: Sep 2004
From: Sandakan


I believe its courtesy for the seller to state clearly and concisely what exactly he is selling. In all of your chat logs with the buyer, not once did you mentioned that the RAM can only work with AMD motherboards. An example would be you buying a phone from a seller who clearly states the brand and model but does not tell you the intended market for the phone. Once you had it you discover that it does not support the 4G bands in the country. Wouldn't you be angry that the information was not convey to you before you bought the item?

I believe you are clearly in the wrong in this matter. You are a trusted seller in the community. Don't let 1 mistake sully your reputation.
nessus
post Aug 10 2018, 10:18 PM

Getting Started
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Junior Member
215 posts

Joined: Sep 2004
From: Sandakan


QUOTE(aKiSuSu @ Aug 10 2018, 09:51 PM)
Hi, I wanna inform that the OEM ram can work with both AMD and Intel motherboards, not just AMD. I don't understand whats with this AMD only ram came out of no where? ram is ram its just high density ram or low density ram or ddr2/ddr3 ram, where got Intel only ram or AMD only ram.

And besides I also answered the buyer's question when he ask about compability issue, with "Usually no", not with "100% compatible". I said usually no means certain motherboard may not accept the ram, buyer need to check their mobo as stated in my thread topic if they are getting any 4G 800mhz because 4G 800mhz ram is unlike 2G 800mhz ram tat has a 100% acceptance rate to all DDR2 mobo.

May I know if you are a buyer wouldn't u want to ask for picture or model number or etc before u make any payment? This current buyer who wanted a refund just make the payment the next day or few days later after he responded "ok,ok,tq" without asking for more, is that consider seller's fault? Seller will gladly to provide any picture or asistance on the model if the buyer ask, but the buyer just make the payment and give delivery address, of course as a seller I will just post the item immediately. And my signature also written clearly for the buyer to see that I don't do refund but the buyer insisted for a refund.

I also want to provide an example for example when a buyer ask me for a processor that is lets say i5-2500(its for LGA1155) but his motherboard is LGA1156 and he didnt know about it or ask more info about it, but when the buyer bought the item he wanted to refund cause the proc cant be used, sometimes the seller is not all to blame when they didn't provide every single details as the seller assume the buyer would have done the homework or ask for more question like "Can this processor work on my motherboard with is a H55M LGA1156?" You can always change the item to lets say a DDR4 ram where the buyer want to buy it upgrade their DDR3 only motherboard, and then realize not compatible, then comes back for refund after opening the brand new sealed DDR4 ram he received.

The seller which is me didn't force the buyer to buy immediately, I will always gladly to provide any info for motherboard compability if the buyer ask, but the buyer didn't ask and made payment the next day.

May I know is the seller's fault if the buyer make payment and didn't ask for further info. As a seller I see the buyer has already agreed to the item and no refund signature when he make the payment. Putting courtesy subject, buyer also has a fault in this. And as a seller I really can't see how m i entirely wrong when the buyer didn't ask for info before making payment, because I wasn't sure if the buyer wants to get the ram or not because I told him the original item that he wanted which is the Kingston brand wasn't in stock, and he also said "ok,ok, tq" and no response anymore. Facing a response of "ok, ok, tq" of course as a seller I don't bother to link every details and models as I think the buyer will not be interested.
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FYI AMD labelled DDR2 RAM are most probably high density RAM that is not supported by Intel's memory controller. That was why I say it's a mistake and not intentional on your part to mislead the buyer.

All the examples that you provide are clearly buyer's fault. But in this case it is clearly different because the buyer did check that his motherboard is using DDR2, he did check his motherboard supports 4GB RAM stick. He just didn't know about the high density RAM which not many people know of and the information was not presented to him.

This post has been edited by nessus: Aug 10 2018, 10:29 PM

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