There isn't anything we can do in this case... Shopee changed payment processor and it's all on their side at this point. We'd love for all our users to use BigPay smoothly on there! But if there are enough requests from users, they should take steps towards changing it!
Can you send me a PM with your full name? When a card is shown as delivered but the user hasn't received it, we have a few steps to take - including an escalation to CityLink. Once they get back to us and we have more information, we're able to move forward. I'll check the status for you.
Yes! Confirmed Please join us next Friday at Common Ground Bukit Bintang from 2PM/2.30PM until 6PM tops. We'll also have open sessions where you can discuss your experience and tell us what features you'd like to see! Please RSVP by end of today ideally! http://bigpay.link/sessions153

Suggest u to use other cc that provides full insurance coverage if u charge the jetstar flight to your cc. BP is only good for AA since it got rebates on meals and luggage.

Just my own opinion.

You can use BigPay card to tap in and out MRT station too. It was just launched last week. The fare will be the same discounted rate as Ezlink card fare. So you don't need to pay SGD5 to buy the Ezlink card. Just use BigPay card or any contactless Mastercard to take your train rides or bus rides. Download the SimplyGo app and add your card to get notified on your transactions.

If I remember correctly, you have to select the country code from the pulldown menu.

MY number only valid if you register using app I think

Also, I got this from the website FAQ. Anyone can verify if there's extra charge?
https://simplygo.transitlink.com.sg/FAQs
Will foreign issued Mastercard contactless bankcards be accepted for use in public transport in Singapore? Are there extra charges to use foreign bankcards?

Foreign-issued Mastercard contactless bank cards are accepted for payments on our public transport network. Cardholders may contact their card issuers for more information should their contactless bank card be rejected in transit.

An administrative fee of up to $0.50 will be applicable per posting. You may view your travel history and its related fares, including any admin fee charged to your bank card via the TransitLink SimplyGo Portal or TL SimplyGo mobile app. Additionally, foreign cardholders may be subject to other fees imposed by their Issuing Banks. Please check with your Issuing Bank for more information.

You probably already know, but just to confirm, when you type in the mobile number, is it with or without the '0' at the beginning?

I did not encounter any problem when I registered. They sent OTP via email instead of sms though.

The registration to the app is more for the tracking purposes. In case you really can't register, you still can use the BigPay card to tap, just that you won't know the details and fares of your rides.

hopefully
but i am going to sg end of this april haha
yeah maybe i can try with the prepaid number
just add in the bigpay card should be okay?
i just wondered am i need to have tac number those..
if required, then i m not able to use bigpay x simplygo too

My transaction last week just got posted in the SimplyGo app. $0.50 charge is for per posting. Posting is done every 5 days or whenever $15 is used. It is still better than paying cash as paying cash, the fare for one ride is already $0.50 more. Still waiting for it to be posted in BigPay app.
I think I got lucky. I did the registration a day before the launch on 4 April and had no issue using Malaysia mobile number. It could also possibly be a bug in their app that causes the error. If foreign mobile numbers can't be used, then they won't have the pulldown menu for you to select your country. So probably either write to them or keep trying.

However, you can still use the BigPay card for the rides without any registration. Registration on the app is merely for tracking purposes, and for claims. So just start tapping away for the convenience.

Ya same here, registered last week and using MY number successfully through the app. OTP also through email.

No, we cant anymore. It required register and login to add the bigpay. I have tried. Maybe you can try logout and see~

is your phone number stored in international direct dial format, i.e. +60...... under your personal details.

Followed instructions, and managed to register and capture BP MC.....lol

Thanks!

New card to add in the CB list. Thanks mate
Okie, so RHB and PBB hungry on BP card as meal.
David83, can add more details on your post, i'm going to link the info with your post as comprehensive information. thanks
sounds like recently getting more HLB ATM updated with new interface unable to dispense 4k.

Good and appreciate if those who reporting give a few tries in different time of a month to confirm that particular ATM unable dispense 4k not really because of insufficient $100 notes. Dont mind try again let us know before i stamped this update in post #01. 

Thanks

Yes, more and more of HLB atm not able to dispense 4K recently

I think old klang road Hong Leong also cannot dispense RM4k anymore, has been like 2 months like that

Don’t ask CS....... they always don’t know what they are talking, try ourself is better

Hi all,

My name is Alex and I am the Lead UX Designer for BigPay. In the product team, which I am part of, we have strong focus on the user so we can bring your needs into the app.

As I join this channel please let me know your views on the product, your frustrations, or give any feedback you think is relevant.

I will do my best to keep you guys updated on new features, and to answer any questions you might have about the product. ie. unclear information, difficult to understand actions in app, desired features etc.

Looking forward to hear your thoughts 

Thanks for your feedback, I am taking note of all your requests. Some of them require a lot of effort in development, other have legal blockers. We try to implement a mix of big, medium, small size features and based on popularity, so your views are important. Please keep'em coming

Cheers

cc will be opened up later.

for now, online banking + 7-eleven + MOL

each physical card need to request, chargeable rm20 (if not mistaken). by default, it comes with 2 virtual cards/brands (i guess visa and mastercard first, cuz unionpay is later)

I thought it comes with Visa, Mastercard and Unionpay by default?

While JCB is later?
Can top up with DC?

So fast already go register? later miss 1st time signup bonus     

If they only rely on online banking then it's probably not gonna do much impact to the competition just like what Aeon is doing with their Aeon Plus prepaid.

But they have an advantage by having Visa, Mastercard, Unionpay and JCB as options for people to choose their preferred cards upon registering.

Hence, the RM 1 local withdrawal fee as well.
After the small hype, they have been silent about it so far right?

But I noticed that they added similar thing to Vcash according to their website...

If you scroll down to their second section, you will see "Shop Online Easily" with it's details...

I think they cancelled the plan on launching Happy Prepaid Mastercard but instead merging it with Vcash under Vcash brand.

https://vcash.my/
More competition for prepaid cards, so certain company won't keep saying that they "Challenge Banking". 
Been using BP with Grabpay for quite a while now, no problems so far.

Hi, how did you get the prompt for physical card?

It's true that by default is Unionpay, but that's all I can see right now.

Sorry for off topic, but there's no GoPayz discussion thread so far...

Just done submit upgrade wallet.. btw.. how u know the register link? gopayz.com.my still coming soon page.. so you are developer or what?

Any advantage if the card is UnionPay? 

But I thought it's RM 30 for initial top up and RM 16 for the card?

RinggitPlus reported that DC is supported for topup, and it will be FOC along with online banking.

You sure? I mean, when I entered an amount, it showed "initial minimum top up amount is RM 30" though, but if it's permanent, then it's not a good strategy.

I'll probably wait until it's officially launched for public with further information, then only I'll pull the trigger on submitting my IC for it, everything just seems like beta so far.

Btw, I think it's time to pause the GoPayz topic here and wait for a proper discussion thread for it.

Not related to BP but just to let you guys know that i have just successfully called in for the SC Liverpool FC CB AF waiver, even though their TnC stated no more waiver and must pay for the AF for T-shirt exchange.

If u pay AF then only can get the shirt, if waive sure don't have…
Just call and ask for waiver

traveloka still fail, keep directing back to the payment page after showing the OTP page for 1-2 sec...
anyway still able to pay with BP by using PayPal