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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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williamyl
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Jun 3 2019, 12:12 PM
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Getting Started

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QUOTE(zest168 @ Jun 3 2019, 11:56 AM) If you want to withdrawl 3K and above please go for internation bank like HSBC, SCB etc. You see the note write RM100 only for withdrawl mostly can withdrawl 3K and above. So far did try IN HSBC no problem the others never try.
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williamyl
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Aug 23 2019, 01:18 AM
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Getting Started

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if you have samsung pay transfer to samsung pay is more worth. QUOTE(siawyent @ Aug 22 2019, 01:50 PM) I'm also redeeming Big points in Fave. U got better way to use big point?
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williamyl
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Oct 18 2019, 12:51 PM
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Getting Started

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QUOTE(tan_aniki @ Oct 18 2019, 12:29 PM) yes, not suppose, you should use their cc maybe supp to them and top up to their BP. BP has mentioned this many times. no issue so far doesn't mean later troublesome for u, maybe it's time to apply supp card for ur wife and top up for her, it's still the same function with cb features etc rather than risking for termination later on. BP already stated this many times to top up with your own name cc only. Ask Jonathan and he will tell u the same. I have no problem to top up for my parents, my sibling for whole year already...... the problem to top up boost mostly need own CC.
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williamyl
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Dec 3 2019, 11:44 AM
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Getting Started

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QUOTE(xxnazxx @ Dec 3 2019, 11:22 AM) The app seems down. Are you guys having problem with the app? yes down down down......
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williamyl
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Dec 6 2019, 08:28 AM
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Getting Started

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QUOTE(codeiki @ Dec 5 2019, 11:00 PM) Second issue I faced was, less than 30 minutes later on the same day, 12/11 - purchase train ticket 15,250yen in JR, BPM shown RM576.31. 15/11 - BPM updated the settled amount in both app & statement emailed to me to RM582.62 (settled amount). I checked with the same link again, https://www.mastercard.us/en-us/consumers/g...t-currency.htmlThe conversion of JPY15,250 is RM582.62 with 0% bank charge, follow the 13/11/2019 conversion rate (not transaction date or settled date on BPM statement). So I think, it means the date where they finalize the amount may not be the same as reflected in BPM statement. i been using the card in Thailand before the amount conversion amount is for reference only for that day. The actual amount go thru will base on the between foreign bank with BP. Sometimes the amount is lower than RM amount given on that day. This is what i experience before so that why i think that is not a actual currency exchange rate immediately BP can convert for you and just for reference in actual need wait few days like CC do.
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williamyl
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Nov 3 2021, 08:21 AM
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Getting Started

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QUOTE(paogeh @ Nov 2 2021, 11:38 PM) sorry , the main page , tranfer is missing but at payment page, the local transfer still there . i was shocked . then , its false alarm . thank you  yesterday just done you really scare ppl 99
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williamyl
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Jan 20 2022, 01:07 PM
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Getting Started

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QUOTE(putra23 @ Jan 19 2022, 04:27 PM) Wanted to withdraw to bank. Requested to top up RM1 from bank. Successfully did that but BigPay says name does not show belongs to me... Anyone got this issue? Account appear your name ??? or you register under others name >??
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williamyl
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Feb 14 2022, 01:57 PM
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Getting Started

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QUOTE(shankar_dass93 @ Feb 14 2022, 10:47 AM) Is anyone else facing issues with their big pay ? I am trying to do a local bank transfer from my big pay to my local bank and it keeps asking me to deposit RM1 from my local bank to my big pay to reconfirm that is my account. Did it 4 times and it still isn't going through. Never had issues previously when i tried doing a bank transfer from bigpay to my local personal bank Contacted support and it has been a week! their CS is lousy it may take 2 to 1 months to resolve. If you plan to withdrawl it better transfer to other account and withdrwal together...
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williamyl
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Jun 26 2025, 09:17 AM
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Getting Started

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QUOTE(fruitie @ Jun 26 2025, 12:31 AM) It is kinda scary reading that the lady got tagged as "mule" under AML just because of an error from BigPay. RM 10.44 only, but the damage is far worse than one could imagine. If it weren't for it being viral now, otherwise BigPay would still take its own sweet time to resolve it. This reminds me that it can happen to e-wallets, too, not only BigPay (prepaid cards). Sigh. It is disappointing that Bank Negara Malaysia (BNM), as the central authority overseeing the financial system, failed to address the root cause of this issue effectively. Allowing such a situation to occur without a thorough investigation reflects a serious lapse in regulatory responsibility. As the main financial regulator, BNM should be held to the highest standards—and this outcome is deeply concerning and shameful.
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