Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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 Oct 23 2019, 08:50 PM
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#1
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Junior Member
525 posts Joined: Apr 2019 
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Does anyone encounter money deduct from bigpay but ATM machine didn't dispense cash?
Any idea normally how long it take for bigpay to reverse back the money? |
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Oct 24 2019, 11:09 AM
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#2
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(jack2 @ Oct 24 2019, 06:09 AM) I can't remember how long it took for my case, but it is for sure > 60 days. Thank you for your reply. Do you need to contact the bank after raise dispute to bigpay? Did the transaction reverse or they create a new transaction to refund you? |
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Oct 24 2019, 12:22 PM
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#3
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(jack2 @ Oct 24 2019, 11:17 AM) No need. But they cant fulfill within 60 days and after 60 days, i fuk them because they kept on delaying me. thank you for the info. I will monitor and follow up with them closely. |
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Nov 4 2019, 03:07 PM
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#4
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(ClarenceT @ Nov 4 2019, 09:10 AM) Yes. Eg BP/Boost/TnG credit RM95 - but selling at RM100. Do you mean you pay RM75 to buy RM100 big pay credit? How's this possible?I just need to pay RM75 only.   |
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Nov 4 2019, 05:16 PM
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#5
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(ClarenceT @ Nov 4 2019, 03:10 PM) with 2500 Shopee coins. Thanks for your reply. If you don't mind, how is it possible to get the 2500 shopee coins? |
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Nov 5 2019, 11:18 AM
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#6
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(tan_aniki @ Nov 5 2019, 10:22 AM) get GoPayz, can use UnionPay overseas with the companion from BP~ Do you able to get free union card from gopayz? |
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Nov 5 2019, 11:37 AM
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#7
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(tan_aniki @ Nov 5 2019, 11:28 AM) dunno got free anot, already apply and wait for the cb within 7 days I see.. you mean they deduct the RM16 and promise to give you back after 7 days. |
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Dec 21 2019, 11:35 AM
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#8
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Junior Member
525 posts Joined: Apr 2019
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I am not able to topup gopayz by using bigpay for amount more than RM100..
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Jan 3 2020, 02:45 PM
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#9
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(RickRick88 @ Jan 3 2020, 08:07 AM) I also encounter similar issue. Went to withdraw at usual HLB branch ATM, transaction successful, pressed for receipt but nothing came out (no cash, no receipt), balance deducted. Freaked out a little but transaction reversed while chatting with CS officer. They initially asked me to wait for 7 days for the reversal or any update of Settled status. CS officer also advised to press Saving when withdraw. good advise. When's your card anniversary date? |
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Sep 14 2021, 02:17 PM
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#10
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Junior Member
525 posts Joined: Apr 2019
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Anyone receive this email from BigPay? Any idea what's the purpose?
can you help us with a security upgrade? 🔒 We need you to do just one thing: top up any amount (even RM1 is fine) via bank transfer with an account of your own name. This is part of BigPay’s initiative to boost our security features and meet regulatory requirements. Thanks for the help! |
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Dec 13 2021, 05:41 PM
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#11
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Junior Member
525 posts Joined: Apr 2019
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hi,
may i ask if i transfer to bank on yesterday (sunday), shall i expect the money come in today? or, tomorrow? |
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Dec 13 2021, 05:53 PM
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#12
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(cybpsych @ Dec 13 2021, 05:44 PM) should be tomorrow... if today, you would have received the fund already in the early afternoon i see. tq. so it is better to transfer on working dayFAQ - Bank Transfer | BigPay How long will my bank transfer take? Transfers to Malaysia Monday - Friday Before 2pm: Same working day After 2pm: 1 working day Saturday - Sunday/Public Holiday: 1 working day |
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Dec 14 2021, 09:45 AM
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#13
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(adam1190 @ Dec 14 2021, 01:55 AM) I did transfer on Saturday and Sunday before and I received the money a few hours later on the same day itself.. I transfer on sunday but still not receive now. |
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Dec 14 2021, 12:03 PM
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#14
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Junior Member
525 posts Joined: Apr 2019
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QUOTE(thinkhappy @ Dec 14 2021, 09:45 AM) I transfer on sunday but still not receive now. Received today.Sunday -> Tuesday - need 1 working day |
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