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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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taipan22
post Sep 7 2018, 11:14 AM

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QUOTE(cybpsych @ Sep 7 2018, 10:34 AM)
tried to swipe at Aeon Departmental Maluri Cheras. transaction declined. tried 2 times.

bigpay app showed the transactions, then stricked-out after failure.
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Same thing also when I swipe at MPSJ also decline twice.

May be Aeon & MPSJ use the old MBB terminal....cannot accept Prepaid mastercard..
taipan22
post Feb 24 2019, 12:56 PM

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QUOTE(guy3288 @ Feb 24 2019, 12:06 PM)
Thanks,i tried, still same problem

This BigPay issue seems to  "reject" only my regular credit cards used to  reload BP.

i found out if i  tried to use those credit cards i never used before in BP reload (my "cold storage" credit cards)
then can  reload.
Hello BP please release our  "block" credit cards from your Update hiccups!! They are some how "caught and blocked"!

You guys, go try, use  your never used in BP reload credit cards, see if can get OTP

So what kind of problem is this with BP system?
selectively "prevent" our regular credit cards to reload BP?......

the error is  attached.
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I am facing the same problem ..But strange thing is the same card can be top up yesterday but today it say CVV error.

taipan22
post Feb 25 2019, 01:33 PM

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QUOTE(guy3288 @ Feb 25 2019, 01:07 PM)
my BP reload problem using credit cards still not solved.

All those credit cards that i wanted to use to reload got same message, "Failed to topup - due to incorrect CVC or expiry dates.. Try again..."

Complained to BP support, it seems i have tried  too many times......

It is all Bigpay's fault,
telling us ...Failed becos of incorrect CVC or expiry dates ,
when the problem is BIGPAY update hiccups.

When BP said failed topup due to " incorrect CCV or expiry dates, and tell Try again ."
sure customers will try further as they have the  correct CVC and expiry dates.

Silly BP should have said reload failed  due to system error rather than simply put some nonsense
excuse  "incorrect CVC or expiry dates and then say TRY AGAIN later"

Hopeless BP wanna challenge Banking like this, susah lah!

Now dont know how long it will take for BP to undo my repeatedly "Failed topup " problem
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If this is the case i die lah... i have repeatedly tried more than 10 time since yesterday !! hoping that it can get through with each attempt..
taipan22
post Aug 1 2019, 05:29 PM

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Joined: Apr 2012
QUOTE(KaD1GO @ Aug 1 2019, 05:19 PM)
[attachmentid=10294595]

anyone got this message?
i tried to reload but fails on every card
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yes..i also face the same problem ...
taipan22
post Jan 6 2022, 12:17 AM

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QUOTE(PsychoJoe @ Jan 5 2022, 11:07 PM)
I did a local bank transfer to my own account (Favourite) on 9am Monday morning, till today the status in BigPay is still Pending and I never received the funds.

Anyone experienced something similar before? I've already gone through the Support chat twice, still the old rehashed "we are investigating. thanks for your patience". Wondering whether there is anything else I can do.
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I am facing the same problem as yours..transfer at 8am monday and still pending...
taipan22
post Mar 4 2023, 12:04 PM

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QUOTE(adam1190 @ Mar 4 2023, 11:55 AM)
Anyone experiencing issues doing withdrawal from bigpay today? I am not able to withdraw
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I have just withdraw this morning 7am. Although the apps keep spining a bit longer time but it finally get through.
taipan22
post May 23 2023, 05:41 PM

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QUOTE(victorywp @ May 23 2023, 01:33 PM)
Anyone facing problem reloading using cc?
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Cannot proceed after key in cvv..ask to check connection...

 

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