Outline ·
[ Standard ] ·
Linear+
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
|
snowswc
|
Jul 22 2018, 11:59 PM
|
|
QUOTE(Nom-el @ Jul 22 2018, 02:46 PM) As shared earlier by other members here, there is a 1% rebate for OCBC Titanium. I managed to get it for using it to reload BigPay, 0.1% on statement date and another 0.9% a few days later. As for credit card collection, I asked OCBC to send the card to me during application and I received it, no problem with that. If that is the case.. simply top up 8k can get 80 cash back. Quite good also
|
|
|
|
|
|
snowswc
|
Aug 12 2018, 09:27 PM
|
|
QUOTE(alexanderclz @ Aug 12 2018, 08:05 PM) problem is, your officer keep on insisting that based on THEIR records, the money has been transferred out. unfortunately, based on OUR records, there was no money in or out. the money just disappeared. my gf told many times that she DID NOT make any transfer but your officer just go about THEIR records. i mean if your officer is going to say that money transferred out to me, then probably they should do a check to my account whether money goes into my account or not? they probably need a bit of common sense if not more training. your officer spoke to my girlfriend who's more forgiving. i usually give 3 days, but my gf let them play around for 3 weeks already. please call me, and i'll knock some common sense into your officers. p/s your officer called on Friday with some bullshit, that's y i brought this case up to Bank Negara btw  just cleared off all my balance. lazy to monitor the spending. do update us the root cause pls.
|
|
|
|
|
|
snowswc
|
Aug 15 2018, 12:46 AM
|
|
QUOTE(alexanderclz @ Aug 14 2018, 06:54 PM) after spending a couple of days calculating few hundred of my transactions (reversal, discount, etc) on BP, i have to admit, there is indeed extra RM60 which is unaccounted for in my account however, it doesn't change that my gf did not do the transaction and there was no records of transactions on the user side. she is lucky that her money was 'transferred' to me instead of some random person. what solution you guys propose? get BP to admit that they transferred money without consent? or get BP to admit that they didn't do a good job in the app or excel? i suspect very high possibility is that your GF accidentally made the transfer to you.
|
|
|
|
|
|
snowswc
|
Dec 19 2019, 12:00 AM
|
|
QUOTE(wan7075 @ Dec 18 2019, 11:25 PM) hi, I would like to ask: If currently my credit card is used to topup for bigpay account A, and now I have deleted it and I would like to add this card to bigpay account B to topup. Will my both bigpay account A and B got suspended or the topup will failed at account B? Thank you in advance!!!  After top up remember to delete the credit card and wait the next day only reuse for other accounts. I have been practicing this for months. So far so good.
|
|
|
|
|
|
snowswc
|
Feb 7 2020, 02:10 PM
|
|
QUOTE(ben3003 @ Feb 7 2020, 02:08 PM) canot top up using gopayz already la thanks to people abusing the system. good also so ppl cannot abuse BP>GP>BP and continue on I just done it with 1k top up using bigpay. No problem. This post has been edited by snowswc: Feb 7 2020, 02:10 PM
|
|
|
|
|
|
snowswc
|
May 2 2020, 11:56 AM
|
|
Is bigpay using instant transfer to process the withdrawal request? I made my request this morning, already received now. to maybank.
|
|
|
|
|
|
snowswc
|
May 2 2020, 12:04 PM
|
|
QUOTE(GrumpyNooby @ May 2 2020, 11:57 AM) They're using IBG GIRO. I requested mine this morning and not yet in also. The one I requested yesterday (1/5/2020) also the same. No shadow at all. Very weird, me and my wife both requested on yesterday and today. Both of us received on yesterday and today. Using my sis bigpay to transfer to my maybank account still pending. No idea. This post has been edited by snowswc: May 2 2020, 12:10 PM
|
|
|
|
|
|
snowswc
|
May 2 2020, 12:18 PM
|
|
QUOTE(knwong @ May 2 2020, 12:15 PM) Yes. Public Holiday yesterday also receive fast r u using maybank?
|
|
|
|
|
|
snowswc
|
May 2 2020, 12:24 PM
|
|
QUOTE(jiaen0509 @ May 2 2020, 12:19 PM) Look like Maybank have working during holiday/weekend? I withdraw to another bank(not MBB), not yet received. Perhaps bigpay automate the withdrawal function straight to making payment. But I think both must be using the same bank which is maybank then only can receive instantly. My guess only.
|
|
|
|
|
|
snowswc
|
May 2 2020, 12:33 PM
|
|
QUOTE(GrumpyNooby @ May 2 2020, 12:25 PM) But they outsource the job to TRANGLO SDN BHD right? Interesting. I din know this is a BPO outsourcing company. If they really automate this P2P processing some more this is the request from client to process during non working day, I should say this is amazing. Curious how they can achieve this
|
|
|
|
|
|
snowswc
|
May 2 2020, 01:27 PM
|
|
QUOTE(GrumpyNooby @ May 2 2020, 12:41 PM) So the conclusion is what? Only fast lead time for using Maybank account only right? And this shouldn't be a generalization or gold standard SOP for others who are not using Maybank CASA account. Probably your request has been processed but pending for clearing because payer using maybank. Believe this automate process also have some checkpoints because I used my sis bigpay account transfer to my maybank on yesterday but still pending,maybe need some validation during workday (account holder and beneficiary are different).
|
|
|
|
|
|
snowswc
|
May 2 2020, 01:42 PM
|
|
QUOTE(GrumpyNooby @ May 2 2020, 01:30 PM) I understand if you're doing first time bank transfer. But this account number has been saved inside BP for months. And this is not my first time to do bank transfer. I have done this for quite some time already. Just for this time I received it on the same day, so the assumption is that they have automate this process even to process during weekend, to explain why we receive this on the same day because they also using maybank.
|
|
|
|
|
|
snowswc
|
May 2 2020, 01:49 PM
|
|
Also to confirm those who are not using maybank. If not mistaken if the payment is processed during weekend, you will receive it on the next working day by 11am. So that also can explain all requests have been processed during weekend. If is later than 11am then will be different story already.
This post has been edited by snowswc: May 2 2020, 01:54 PM
|
|
|
|
|
|
snowswc
|
May 4 2020, 04:30 PM
|
|
QUOTE(Sampleanti @ May 4 2020, 04:15 PM) i did two transfer. 1st with my partner account into harimau bank 1/5 n my own account . mine next day received. my partner one no sign at all til now. both same nt first time transfer n both harimau bank. no idea wat happen. U mean u using your partner bigpay account to request to transfer to your harimau account one still pending right? FYI, I also just received it, probably you can check again tonight.
|
|
|
|
|
|
snowswc
|
Jul 28 2020, 09:55 PM
|
|
QUOTE(??!! @ Jul 28 2020, 08:06 PM) Used to work..but button not responding now. No..didn't call CS as I Don't need to use it Not sure what is your problem, try to remove few CC (left 3) and probably you will see add credit card under “select other source”.
|
|
|
|
|
|
snowswc
|
Aug 8 2020, 09:37 AM
|
|
QUOTE(MGM @ Aug 8 2020, 06:58 AM) All 30 CC's latest statement? I think better start deleting family member's cards b4 receiving this love letter. They will request for the recent one trx, delete also no use already. Just hope they don’t come so fast, so still have time to refresh a new month.
|
|
|
|
|
|
snowswc
|
Nov 11 2020, 06:04 PM
|
|
QUOTE(lilsunflower @ Nov 11 2020, 05:08 PM) I woke up this morning to receive a BP KYC love letter (last one was in 2018/2019, can't remember) but everything cleared and account restored within a few hours. I submitted all the requested documents immediately and provided answers to their questions. Based on my experience, the process can be very quick and efficient if you provide the documents quickly and answer truthfully. I find it very annoying, but its easier to comply than to argue with them. However, the level of information they require is very extensive, so definitely not ideal for people who don't want to disclose this crazily high level of personal financial information or if you don't trust the system. This happened to me as well, they took 2 months to investigate and finally I got their reply. Guess what! They still ask for further documents & information. I fed up already so didn’t bother cos they asking TOO MUCH information. Good luck to you. 😂 This post has been edited by snowswc: Nov 11 2020, 06:05 PM
|
|
|
|
|
|
snowswc
|
Nov 11 2020, 06:42 PM
|
|
QUOTE(lilsunflower @ Nov 11 2020, 06:15 PM) That's really weird. Both my cases were cleared in less than half a day. I submitted whatever they asked, and account was restored quickly. Your account is still blocked? Maybe face problem. 😂Yeah. Still blocked cos I didn’t bother for the second request, really too much and I asked them can I terminate my account? But Still waiting their reply already a month...keep waiting...
|
|
|
|
|
|
snowswc
|
Nov 25 2020, 09:33 AM
|
|
QUOTE(lowkelvin @ Nov 25 2020, 09:20 AM) For myself, I used to keep Bigpay balance at RM0 ~ RM100 Only topup when needed, it's nothing to worry For kid and elder, they might have to worry because they dont understand how scam work Don’t overestimate yourself, many lawyers, bankers and professional think so too but they still fall into the trap. They neither elder nor kid.
|
|
|
|
|