Most of the cards don't give cash back when reload to Boost but BP reloads are entitled to cash back.

I h tried 5 times last week, lastly successful when I do the 6th time....wasting time

Exactly same thing happened to me just now.

Any update on your case? Did you get the e-mail and has the amount been deducted from BP balance?

Guys, are you guys mind to list down if you ever experience payment / top up rejected by the mentioned merchants. So BP would not issue the statement with wrong merchant stated which inviting legal issue.

Boost - yes we have a lot of reports here
Shopee - hit and miss
Lazada - I can't remember there is any report but rather they treated BP as CIMB which could enjoy CIMB card special rebate.
Qoo10 - unsure anyone ever reported here
Traveloka - someone reported, can't remember if is rejected or hit and miss issue

BigPayJonathan, for your consideration.
Other :
Auto debit - a lot failed transaction happen in June and July, settled manually by BP in Aug

The list of not applicable merchant as in post #01, but could be due to their payment gateway used or terminal device is old. But they aren't competitor in any sense, so may not appropriate to include them in this matter.