Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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 Mar 25 2022, 10:59 AM
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#1
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Senior Member
1,046 posts Joined: Jun 2010 
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Instead of Settled the payment status on my card now is Released. But the transaction was recorded on Amazon Japan. Why?
When will they come back and claim the money? I didn't receive any email from Amazon either. 😑 Btw my parcel haven't arrived yet so I assume they will deduct again my money once I receive it right? |
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Mar 25 2022, 11:46 AM
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#2
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Senior Member
1,046 posts Joined: Jun 2010
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QUOTE(!@#$%^ @ Mar 25 2022, 11:03 AM) failed transaction? I don't think so. Amazon website says 'Completed' under transaction status. Last email I received stated this 'Thank you for shopping with us. We wanted to let you know that Amazon.co.jp has shipped your item(s) today and that this completes your order.'  But on BigPay status changed from Pending to Released. Not Settled. My money been returned back into my BigPay account. Edit: Just found this. https://www.bigpayme.com/faq-card-payments#...0your%20account. QUOTE If the merchant hasn't taken any action after a maximum of 10 calendar days, we'll release the money back to your account. What should I do? This post has been edited by leftycall9: Mar 25 2022, 01:31 PM |
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Mar 26 2022, 12:04 PM
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#3
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Senior Member
1,046 posts Joined: Jun 2010
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Settled liao BigPay deducted the money this morning.
 Just now received my parcel delivery very fast by DHL. The currency rate was little bit lower than I expected tho. Before this they reserved RM123.68 and extra RM0.04 for ¥3,437. Today settled amount is RM121.06 |
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