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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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gvr
post Apr 10 2020, 10:42 PM

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QUOTE(syuki123 @ Apr 9 2020, 10:00 PM)
anyone having credit card top up issue?
current I am unable to add my new credit card and having issue top up issue using existing card.
error msg such as something wrong, please contact bank or use other sources appear.
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QUOTE(illumination @ Apr 10 2020, 01:47 AM)
Yes same issue. I reached out to BigPay support over live chat - they said there's no issue on their end. Asked me to try and uninstall and reinstall app - which I have now done, still doesn't work.

They also asked whether I used this card to top up another person's BigPay account and I said yes - then said I should remove the card from that account and try again. I had already tried this even before reaching out to support. I also tried another few cards and all didn't work. I'm assuming (hoping?) it's a temporary issue?
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I am facing the same issue as well, and i did not use any of my card to top up other Bigpay account.
This is weird.
gvr
post Apr 13 2020, 11:13 AM

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QUOTE(toews19 @ Apr 13 2020, 10:33 AM)
I cannot topup using OCBC and Citibank CC;
but I can topup using  PB CC.
Which Bank CC you have issue topup ?
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I only have MBB and PBB CC and both are failing.
gvr
post Apr 14 2021, 09:27 PM

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QUOTE(roythen @ Apr 14 2021, 10:00 AM)
Does anyone face that RHB debit card declined when top-up to BigPay?  I would like to top-up to achieve my RHB Smart card spend entitlement. It works before, but now it can't...
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I failed when I top up with 1000 directly. I ended up with top up twice with 500 bucks each time.
gvr
post May 1 2021, 09:49 PM

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Junior Member
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QUOTE(kaitouconan @ May 1 2021, 05:07 PM)
Any used bigpy to pay bill using shopee?

payment failed at shopee but deducted from bigpay.

Will the transaction reversed?
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Face the same issue as well, and ended up top up to shopeepay before paying the bill.
2 days has past but my transaction is still haven't reversed.
gvr
post Nov 24 2021, 09:06 PM

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Joined: Apr 2009
QUOTE(lifekiat @ Nov 24 2021, 09:03 AM)
Anyone experience failed to top up BP RM1k via credit card, but success with RM500?
Credit card:RHB
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Yup, same experience. I just reload RM500 twice.
gvr
post May 12 2022, 07:32 PM

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how do we get the virtual card number?
Their FAQ page seems like doesn't mention about the step to apply for one.
https://www.bigpayme.com/faq-virtual-cards

This post has been edited by gvr: May 12 2022, 07:35 PM
gvr
post May 13 2022, 11:38 PM

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oh, have to swipe right for additional card. laugh.gif
gvr
post Apr 8 2023, 03:31 PM

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Facing the stuck at redirect page issue as well when topping up. Using SCB debit card and Iphone here.
The >3 characters preferred name trick doesn't work on my end.

 

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