what about other question not related to app or GUI ? (I just got bigpay so nothing about app GUI yet)

like example atm withdrawal acceptance & cash limit limitation ?

Yes the community has help me understand the nature of this card tremendously, what i would like to know is why are there different limits to withdrawal from different bank atm (some even outright reject card), is it respective bank's regulation or big pay's card limitation ?




Sorry to hijack your post guys but would like to add some

4. An option to toggle in app to be just like a debit or credit card feature where anything above RM250 have to use pin but anything below RM 250 can use
contactless without limit meaning i can do multiple RM 250 or below purchases in a day with a certain time frame in between like ex. 5mins


I too would like to have the feature Jonathan mentioned enabled/introduce without daily limit (up to card standard 10k limit)

Thanks all actually i have cleared all with bigpay support.

As for Rm250 contactless limit, i prefer per transaction not per whole day as what bigpay is doing now.
I call for a toggle button in-app so user can choose.

so the fees is RM 10 from bigpay (assume no extra charge from that bank). The exchange rate will be using the respective ATM bank you withdraw right ?

Anyone have any experience with withdrawing in China ?
Which bank has charges ?
Will be at China for a fornight, Guangzhou Area.

now this is really informative good one thanks.

Any knowledge does it apply the same to Octopus card too for HK ?

In app notification i presume ... nice touch there though small but very good for people who miss announcements, do not track here or do not use card for some time like yours truly.

love the card (not the card color design though) as I do not need to carry buttload cash on travels + some spending at good rates but the halting of the CB really does affect the overall attractiveness of this card.
I guess now will only use it when travelling or spending abroad.

A single Admin fee of SGD 0.50 for whole trip/statement or SGD 0.50 for every transaction ?

wait what seriously ?
you did this is on the new ATM&CDM 2in1 machine right ?

thank you for re-confirming it, I wanted to go there like half an hour ago since nearby.
now i know where to 'effectively' make use of bigpay if Maybank exclude bigpay from their list.

sad to hear about your case but I second this, it's really a very bad support method, loss connection, when minimizing the app or returning to view other things on the app will trigger this problem.
I remember my case telling the same story 5-6 times just to ask a very simple question due to the reason above.
something has to be done to the chat support like maybe a pop up chat or able to minimize to a window (like google maps) while allowing us to browse the app or use the phone instead of waiting inside the chat, imagine you are in queue of >5 people.

BigPayJonathan

This post has been edited by frozz@holic: Jul 10 2019, 04:59 PM

yesterday tried
HLB PJ new town 4K = reject
HLB Subang taipan 4K = reject (used to be smooth sailing)

tried just now HLB old HQ does not disappoint
5.1k = reject
5k = smooth transaction

taipan one, I tried all 3 machine all reject 4k
yes used to be center one can do 4k

wow surprise you manage to dig up my old post anyway nobody had an answer for me so decided to try myself,
that is until i got to china and everyone (even toilet auntie in rural area) all uses weixin (wechat) or zhifubao (alipay) to pay and
cash is a hassle so much difference from a year ago.

I just ask my china friend to top up in my weixin & zhifubao and use it whole trip, hence why no update to here.