bp cc?

May be that's because it's a Prepaid card? What if there is no money in the card when the auto transaction wanted to go through on  that particular day?

i think BP has issue with certain merchants. my autopay with digi which was under digi-rps failed as well as boost which was under celcom-rps. not sure what this rps is but it’s not going through.

Those who have been using BP have always known that. BP always give better rate.

Ok, this is a slightly different question for the merchant... Is bigpay considered as Debit card? or isit considered as a credit card? I'm a user of this card, but i'm not very sure how terminals recognize this as debit? or credit?

Reason being that one of my friend wanted to purchase something, and the shop insists that this card is credit card, and asks him to either pay using debit card, or cash... (both shop and person paying is my friends, so i won't say bad about them la~hahaha~)

Yup, someone feedback and updated on post #01.

no worry, thanks for feedback to reconfirm. But you have wasted some time to try again

How much was the overswipe? Wonder if there's a slight 'buffer' amount.

But the effective rate will be on the settled date, for my case, it is higher than the rate during transaction

Just share a little statistics here from my Last trip to Bangkok. Before I kena shoot I know this is not a fair comparison because the cash was converted few days before the trip, and everyday exchange rate is different blabla. I mean important for me here is that all 4 transaction is cheaper than cash. That's important for me. And I remember someone say the settled value is always higher, i have 75% chance here. So just for reference and sharing ya. Don't ask too many questions lol

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No eh .. BP want sponsor me for travelling ma? haha ... and thailand in general also not very widely using CC yet like Malaysia. Small to medium shops will only take cash.
syabas use Boost app. UOBonline cannot pay syabas anymore
Right. I mean you don't really plan your holidays based on myr staganant or whatever right? What I'm trying to say is that it can be more or less but the amount is so negligible. I'm loving BP because it then saves me the hassle of queing in frikin MV, carrying so much cash, getting a little BIG points, these are all great man.

If the settled rate more than 1 percent usually is due to the currencies fluctuation

Not aware of this, but speaking of this seems I usually just buy smaller items from Shopee due to the free shipping while the more expensive items from Lazada to take advantage of the wallet cash back 😂

Now I know it has limit for CC at RM 4,000

what phone u buy bro, 2.5million 

In your Lazada wallet, there is this section under "Balance Details", where refunds can be withdrawn. I saw that but haven't tried before. You try and see.

I can't explain in details without releasing information about users - and I can't do that for legal reasons and without their consent. But in short, yes, there was an issue on our part - as a P2P that couldn't be processed due to wallet limit was re-processed. Even though the money was never lost, it's not an acceptable experience from a customer point of view - and we take full ownership of that. I'm not asking you guys for mercy or forgiveness - but we're building a bank from the ground up. We do a shit ton of testing but with new technologies and things that have never been done before, we also discover some stuff at the same time as our customers - and we apologise for that.

We're also conscious that customer support plays a critical role in handling these cases. Believe me or not, but it's our number one priority right now - and soon the biggest teams in the company will be both devs/IT and customer support. We're trying to hire the best people, not only in Malaysia but from around the world , to build the single best banking experience in the region. We're a start-up that deals with people's money, meaning we don't have a lot of wiggle room: everything's gotta be done fast and in the smoothest way possible. When things go unexpectedly wrong, we take ownership of it, we go back to the drawing board and plan for improvements.
100% agree with you. We're investigation the root cause of the issue and will make sure it does not happen again.
Good spot! We'll be introducing bits of pieces of our new UI in the upcoming weeks