QUOTE(psiloveu @ Jul 24 2018, 04:12 PM)
Agreed as in excel we can do calculations easily without conversion from PDF.Just wonder what is the max duration of the history can be view and to be exported?
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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Jul 24 2018, 04:34 PM
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Jul 24 2018, 04:49 PM
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QUOTE(psiloveu @ Jul 24 2018, 04:38 PM) Same for me. Just tried the custom can choose from July 2017, meaning can export for 12 months.Just don't know can view or not those records after 12 months in BP apps. |
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Sep 24 2019, 02:43 PM
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My top up is missing since yesterday noon 5.30pm. After otp key in screen went to loading. Check on bank balance already deducted but money not in BP. Anyone facing same issue?
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Dec 14 2019, 03:51 PM
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QUOTE(khairilhusni @ Dec 14 2019, 03:26 PM) QUOTE(fruitie @ Dec 14 2019, 03:35 PM) Nope. If you export your transactions and tally it, you will see that RM 6. Already reported in this thread before. Yes I do encounter that before. The transactions show only 4k deducted and I though they didn't charged RM6. But they actually deducted in our total balance if u tally with your transactions.. |
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May 1 2020, 08:30 AM
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QUOTE(vez @ May 1 2020, 01:39 AM) i called pbb, the customer service guy told me bigpay posted twice then i contact bigpay, the customer service said they recorded once only... and my bigpay balance is tally for 1x transaction, not 2x ask me the get the transaction code from public bank for the double posted transaction i call pbb again, the other customer service guy said pbb will resolve this, I no need to give bigpay transaction code no idea whats wrong, could be pbb system problem, the pbb customer service (2nd time i called to get transaction code), telling me not to worry, he knows what happen and will resolve from their end if you have similar case, better call pbb, their card service customer support is 24 hours QUOTE(fruitie @ May 1 2020, 02:38 AM) I encountered once during RM 80*8 campaign, there was one unposted transaction (total 9 transactions shown) but after few days, it was removed from my transactions list in PBe. I think is BP problem. BP claims 2 times from my HSBC as well. Statement appeared 2 times same transaction.Just FYI the double transaction appear on 28/4. I did top up on 27/4, 28/4 and 29/4 but only 28/4 top up appears double. |
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