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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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RokXIII
post Jul 25 2018, 05:55 PM

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is hard to please everyone, every field have their own rules, if u dont like it, feel free to opt out for other options..
as a human being, we never get satisfy and always greedy for more..
RokXIII
post Jul 25 2018, 08:45 PM

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Ok, is actually limit to 10k per card per month instead of 10k per month.

Happy now everyone?
RokXIII
post Jul 26 2018, 10:54 PM

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you cannot simultaneously retain your cake and eat it.
get over it pls, it is firmed now and no point to argue further.. take it or leave it. wink.gif
RokXIII
post Jul 29 2018, 07:42 PM

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QUOTE(WindGuy @ Jul 29 2018, 03:19 PM)
Can anyone guide how to pay a GreatEastern Halfyearly insurance premium by using Big pay Card ?

Many Thanks !!!
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Apply for online GE account, then u can update the payment method. Check from their website.
Alternately, u can send them the form to update the payment method too.
RokXIII
post Aug 2 2018, 09:04 PM

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QUOTE(knwong @ Aug 2 2018, 08:47 PM)
Great. All Hong Leong Bank ATM can do that? Too bad I'm not in Puchong
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alternately, look for CIMB ATM, some of their ATMs will put a tag mentioned only RM50 & RM100 note, that machine able to give u 3K in 1 shot.
RokXIII
post Aug 22 2018, 02:29 PM

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QUOTE(BigPayJonathan @ Jul 10 2018, 06:11 PM)
People have been experiencing issue when trying to do back-to-back top ups. If one transaction fails but amount is still deducted from issuing card's account, we automatically settle the transaction and the top up is reflected in your BigPay account. Nothing unusual here!
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QUOTE(BigPayJonathan @ Jul 9 2018, 09:33 AM)
Hey guys. Yeah, it's been a "great" Sunday... Long story short, the app was down for about 7 hours. Here are all the different things that might have happened to you and how things will be solved.

- You tried topping up and the money was deducted from your credit / debit card, but it doesn't show in your BigPay account. We will manually settle all top ups that were made during down time yesterday and the balance will be reflected accordingly. Depending on the amount of top up attempts that were made, it should be done by end of day tomorrow.

- You tried paying for something. The transaction was declined, but the amount was still deducted from your BigPay account. Same as above: we will manually settle all failed transactions. This process is a bit more tedious as it involves more work for our finance department - but all hands are on deck. I'll keep you posted on the resolution timeline.

We also posted an official statement on Facebook that I invite everyone to read: https://www.facebook.com/bigpayme
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Just to quote back what John said last time, to those who are having issue with the missing top-up.

Don't understand why ppl like to treat a forum like a solution center or anger release center, keep complaining and expect a solution could pop-up in the next post..
Yes, BP having consistency issue recently, and yes they caused us the problem, but we are the one to determine whether want to accept or not.. u accepted it, just keep quiet, else just leave, BP didnt cheat on ur money and u have no loss.
RokXIII
post Oct 6 2018, 02:49 PM

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QUOTE(tan_aniki @ Oct 6 2018, 01:27 PM)
I think BP has limited the withdrawal limit per transaction to RM2k… The machine which I used to get RM4k per transaction has become invalid amount when I try to… I think it happen with the same case as Boost as they don't want to release the money to them…
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The machine i used to withdraw 4k also gave me the same error.. end up i tried the next machine and can withdrew without any issue, it happened 16th last month.

Just machine problem, nothing to do with BP.
RokXIII
post Oct 7 2018, 12:25 PM

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QUOTE(MGM @ Oct 7 2018, 08:21 AM)
Anyone can confirm topup Bigpay using HL MACH eligible for 1% CB under online category? Will I also get the 0.2% for other categories?
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to be honest, i dont think anyone will bother to try with MACH card while there are other cards giving better CB than MACH..
mayb u can try reload a small amount and let us know.
RokXIII
post Oct 22 2018, 09:59 PM

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it seems Hong Leong CRM machine should allow to withdraw max RM4k one shoot, IF it has enough RM100 notes inside the machine.

tried withdrew 4K just now in puchong jaya branch, no issue.
RokXIII
post Oct 24 2018, 12:22 AM

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QUOTE(fairylord @ Oct 23 2018, 11:03 PM)
Thanks for reconfirmation.
Weird, may RokXIII could assist to advice which particular ATM dispense 4k.

Added the CIMB@Bandar Puteri on post #01.

Thanks
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the first 2 CRM (side by side) in front of the entrance.
actually, there is nothing wrong on that. as mentioned, if the machine has enough 100 notes, u will be able to withdraw 4K in 1 shoot. and u wont know how many transactions have been done on the machine throughout the day, so it is not surprise u can do it today but failed on the next day.

for CIMB atm, as long as it has a tag saying something like "only RM50 or RM100 note", that machine can easily give u max 3K/withdrawal.




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RokXIII
post Dec 22 2018, 01:43 AM

C'est la vie, Chérie
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QUOTE(fruitie @ Dec 22 2018, 12:34 AM)
TnG Wallet cannot reload with BP, it's a known issue since weeks ago. bigpayjonathan is aware of it but still not solved yet. Hopefully will be resolved soon as I wanna enjoy the discounts in MV and The Gardens. biggrin.gif
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i managed to reload just now, after updated the TNG app to the latest version.

update : tried reload another RM10 with BP, it was successful.

This post has been edited by RokXIII: Dec 22 2018, 01:46 AM
RokXIII
post Dec 23 2018, 03:15 PM

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just did a topup from BP to Boost for the first time, it straight topup without key-in any 6 digits code, thought first time will have to key-in, hmm...
RokXIII
post Jan 1 2019, 08:09 PM

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QUOTE(minthiam @ Jan 1 2019, 05:45 PM)
Yes, i tried few times last month to withdraw RM4000 at HLB MV last month and was not successful as well. I was able to withdraw RM4000 in October and November at that same HLB  vmad.gif
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QUOTE(stevenkkh @ Jan 1 2019, 07:31 PM)
Yes, I have issue with HLB Uptown Damansara also to withdraw RM4K.
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well, this is not an issue at all..
whether u are able to withdraw 4K in 1 shoot depends on how many RM100 notes inside the machine, there are multiple transactions in & out on the machine in a day, so it is normal u can do it previously but not now.
RokXIII
post Apr 5 2019, 03:25 PM

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QUOTE(bm_kia @ Apr 5 2019, 03:18 PM)
Hi, anyone have experience topping up with KFH (Kuwait Finance House) debit card? It has 0.5% cashback, but not sure if BigPay is eligible for the cashback.
https://www.kfh.com.my/malaysia/personal/ca...bit-card-i.html
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dude, thats the debit card, since when u can topup a debit card with a prepaird card like BP?? and the 0.5% CB is when u spend with the KFH debit card, what to do with BP?? doh.gif
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