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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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PokemonManiac
post Jul 24 2019, 09:09 AM

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180 posts

Joined: Aug 2018


Im a 2 weeks old Bigpay user. Do anyone have unrecorded bigpoint even though it already shown in the transaction page?
PokemonManiac
post Jul 24 2019, 11:09 AM

Getting Started
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Junior Member
180 posts

Joined: Aug 2018


QUOTE(TongCN @ Jul 24 2019, 09:25 AM)
Check the status whether it is unsettle or settled

Unsettled - no points will be given Yet .
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It shows settled. but the point didnt seems to update to the total points there. this happened after i sync bigpay with big loyalty account.
PokemonManiac
post Jul 24 2019, 12:48 PM

Getting Started
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Junior Member
180 posts

Joined: Aug 2018


QUOTE(talexeh @ Jul 24 2019, 12:34 PM)
It takes some time & sometimes the sync just doesn't happen for certain transactions. Since you're new, just a heads up; don't expect the BIG loyalty point to tally & that will save you from having unnecessary stress. sweat.gif
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Ok. Thanks for the clarification nod.gif nod.gif
PokemonManiac
post Nov 1 2019, 09:12 AM

Getting Started
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Junior Member
180 posts

Joined: Aug 2018


One question, anyone suddenly auto replaced to a new card?? I woke up this morning finding out bigpay suddenly deduct my rm20 and deactivate my current card which still fine? I don't know what to do next 😅

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PokemonManiac
post Nov 1 2019, 09:17 AM

Getting Started
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Junior Member
180 posts

Joined: Aug 2018


QUOTE(WaCKy-Angel @ Nov 1 2019, 09:16 AM)
live chat ask them?
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Trying now. Just try to ask who did have the same experience. 😅

 

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