Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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 Jul 27 2018, 12:59 AM
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#1
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Junior Member
51 posts Joined: Nov 2014  
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Keep encountering "We cant seem to reach you. Check your connection to access your account" when trying to export my transaction list to excel from Analytics, anyone else having the same issue?
P/S:Updated to newest version of BP today but still same problem. Apparently the apps also block screenshot so i can't keep a record of my transaction  |
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Jan 5 2019, 02:37 AM
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#2
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Junior Member
51 posts Joined: Nov 2014
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QUOTE(coo|dude @ Jan 4 2019, 11:30 AM) Anyone encountered a situation such as below: For my case refund from shopee still can receive during that time.1. bigPay card is undergoing upgrade to contactless and has been frozen. 2. There is a sudden refund by a merchant to the old bigPay card. What will happen in that scenario?  |
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Jan 5 2019, 03:31 AM
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#3
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Junior Member
51 posts Joined: Nov 2014
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QUOTE(timo1003 @ Jan 5 2019, 03:22 AM) May i know how long did your refund from shopee take? For the amount to be reflected in your bigpay card? Less than a week after request from seller. Anyway after seller refund, the transaction from shopee will be crossed in bigpay apps and the balance will be updated (even though card is frozen) |
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