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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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CoolCatToM
post Dec 27 2018, 09:22 AM

Getting Started
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Junior Member
111 posts

Joined: Oct 2007
From: Kuching


So according to previous posts, no problem using BigPay card at Japan?
Before I go overseas, anything I need to enable to have overseas withdrawal?

This post has been edited by CoolCatToM: Dec 27 2018, 09:36 AM
CoolCatToM
post Oct 10 2020, 02:59 PM

Getting Started
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Junior Member
111 posts

Joined: Oct 2007
From: Kuching


QUOTE(red streak @ Oct 10 2020, 02:42 PM)
Actually tempted to move to MAE. Bigpay is no longer as competitive and I'm somewhat reluctant to keep my money in a company whose parent company's future is in serious doubt. Also with them removing feature after feature, I'm worried about the ability to pull my money out from my investments that are currently linked to this account (meaning they'll be transferred to BP when I withdraw) if they somehow remove the ability to withdraw/transfer cash because of all the morons abusing it or limit it severely.
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I personality think that Maybank MAE is better if we ignore the part on BigPay benefit to top up by using credit card.
At least, Maybank has better customer service which you can call and talk to real human, not the live chat. What happen if you have emergency to contact BigPay but you still need to queue for so long, and then live chat with the staff. But Maybank at least we can call when we have emergency.
CoolCatToM
post Mar 8 2021, 01:07 PM

Getting Started
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Junior Member
111 posts

Joined: Oct 2007
From: Kuching


QUOTE(xnazx @ Mar 6 2021, 06:29 PM)
Hii gais,

I was recently charged CNY2k plus from this merchant website jiesdahuanxi.

I do not recognise the transaction nor authorized it.

My mistake, i did not freeze the card and didn’t withdraw the funds.

I have contacted Bigpay and raised a dispute.

Anybody had any similar situations? What is the success rate of getting back our money? How long is the timeline?

Thanks all. A huge lesson to me. Always always freeze your card or withdraw the funds in bp.

user posted image
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Is your card near expiry date?

I got 2 unauthorized transaction when my card near expiry date (same month as expiry month).
For my case, they asked me file a dispute case after the transaction status change to "Settled". Luckily, the 2 unauthorized transactions were all reverted and voided.

This post has been edited by CoolCatToM: Mar 8 2021, 01:07 PM

 

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