Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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 Jul 8 2020, 12:38 AM
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#21
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Junior Member
366 posts Joined: Jan 2016  
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QUOTE(hakkai0810 @ Jul 7 2020, 11:12 PM) encounter same issue cannot reload using HL CC as well. Its my account and card under my name, nvr use in another account but keep failing zzz  QUOTE(lilsunflower @ Jul 7 2020, 11:18 PM) Yepp - mine keeps failing too. I called HLB CS and they said the transaction rejected and cancelled at merchant side. My new card also cannot be used to top up!!!Both HLB and PBB cc also gt same issue !!!  |
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Aug 5 2020, 02:52 PM
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#22
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Junior Member
366 posts Joined: Jan 2016
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QUOTE(!@#$%^ @ Aug 5 2020, 12:46 PM) i am happy to share that my account has finally been released, supposedly initially under review and subsequent technical error to unfreeze my account. Actually what transaction U did that made them to freeze your acc? lesson learnt, not to keep a lot of money inside BP anymore. it's not so reliable anymore.  |
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Aug 5 2020, 03:21 PM
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#23
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Junior Member
366 posts Joined: Jan 2016
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QUOTE(!@#$%^ @ Aug 5 2020, 03:16 PM) none. routine check. I always left few K inside every time and few k transaction every month.If they block me then Im GG !!  |
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Aug 5 2020, 03:26 PM
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#24
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Junior Member
366 posts Joined: Jan 2016
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QUOTE(!@#$%^ @ Aug 5 2020, 03:24 PM) I don't know how they choose who to do document checks on, but recently seems to be those early adopters. nevertheless I have highlighted to bank negara regarding their SOP for this, hopefully the next batch won't have their money stuck for so many days. Thank you for your effort  , do update here if you have any feedback from bank negara.  |
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Aug 10 2020, 02:29 PM
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#25
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Junior Member
366 posts Joined: Jan 2016
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QUOTE(weejin2000 @ Aug 10 2020, 02:11 PM) At first, about 2 weeks ago, I replied email with those credit card statement that I used to top up for the past 3 mths. About few days ago, received another email, specifically asking for certain credit cards' statement, 1 is my wife's credit card. i replied again. Today, my card restored. So your BP card has been frozen for 2 weeks? |
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Aug 10 2020, 03:02 PM
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#26
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Junior Member
366 posts Joined: Jan 2016
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QUOTE(ClarenceT @ Aug 10 2020, 02:37 PM) Mine already 2 weeks. Last reply from BP is 29/7. I'll call everyday follow up to make sure they do their job Lazy to follow up. provided if few K stuck inside. |
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Jan 28 2021, 11:03 PM
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#27
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Junior Member
366 posts Joined: Jan 2016
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QUOTE(gastacopz @ Jan 28 2021, 09:47 PM) BIG10BASHMY for extra 10% off Where to key the promo code? So 1125 for rm10 |
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